V2 500 error?

This topic contains 2 replies, has 3 voices, and was last updated by  Guust 5 years, 9 months ago.

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  • January 21, 2019 at 12:20 am #464335

    Sam
    Expired Member
    Post count: 1

    I’m running V2 with Supreme Directory
    I have V2 running on 2 sites hosted with 2 different providers.
    Now I’m unable to access cpanel for either site. Keep getting 500 error.
    My other WP sites are working fine.
    Anyone else have this issue? Solution?

    January 21, 2019 at 12:30 am #464342

    Alex Rollin
    Moderator
    Post count: 27815

    Please post V2 issues to the appropriate sub-forum.

    That is a new issue. I cannot think of why your WP site would block your CPanel.

    Did you contact your host already?

    500 errors can be caused by broken or missing files. Sometimes when a plugin is loaded it is not unzipped all the way, for example, and the missing files cause the 500.

    To Fix it:

    You can turn on WP debugging to find which plugins is causing the error, then replace that plugins folder by FTP.

    Let us know how it goes

    January 21, 2019 at 12:31 am #464343

    Guust
    Moderator
    Post count: 29970

    500 is a server error so I suggest to ask your host why that is happening.
    Thanks

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