V2 Migration and Subscriptions in Progress

This topic contains 4 replies, has 3 voices, and was last updated by  Paolo 5 years, 10 months ago.

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  • December 17, 2018 at 6:17 pm #459018

    Maud
    Full Member
    Post count: 96

    Hello,
    I want to migrate to the GeoDirectory V2 and associate woocommerce for the payment.
    What will happen to current subscriptions (recurring payments) that are currently managed with version 1?
    How to make the customer information (invoices, listing in progress …) displayed on the woocommerce dashboard?
    Thank you for your help.

    December 17, 2018 at 6:53 pm #459031

    Paolo
    Site Admin
    Post count: 31206

    HI Maud,

    I don’t think that is possible at the moment. Woo wouldn’t be aware of your old subscription, but I asked to the developers to see if there can be a workaround.

    They’ll let us know asap.

    Thanks for your patience,

    December 18, 2018 at 12:09 pm #459147

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    when an invoice is paid then it is set to that gateway, Woo or WPI, this can’t be changed, they would need to let it expire and then renew and pay with woo.

    Stiofan

    December 18, 2018 at 3:13 pm #459184

    Maud
    Full Member
    Post count: 96

    Hi Stofian,

    Many thanks for your answer.
    The subscription is monthly without limit of duration. There is no expiration. How can I do?

    December 18, 2018 at 3:45 pm #459190

    Paolo
    Site Admin
    Post count: 31206

    Cancel all memberships on your side and ask listing owner to re-subscribe using the new payment gateway.

    Thanks

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