V2 Upgrade not working

This topic contains 15 replies, has 4 voices, and was last updated by  Paolo 6 years, 6 months ago.

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  • June 18, 2019 at 3:16 pm #493621

    Sacha Buchanan
    Buyer
    Post count: 48

    Hi there.

    I am so unhappy and so sad. It took me a year to build my directory site.
    I did the upgrade and followed every instruction and now my whole web site is lost.

    It took me soo soo sooo long to learn how to do the web site and so much monies I spent on it with paying someone to do the initial set ups here in South Africa.. I now am at the beginning with no web site. I do not have the energy or time to put it all together again. Ive cried many tears now over this.

    Please tell me how can you have an upgrade that has so many changes to the web site. It is going to be hours and hours for me to put it all together again.

    Imagine I had paid listings on it. I thought that I would do the upgrade before I get paid listings. Thank goodness otherwise I would be in serious trouble.
    It was looking so nice and working perfectly before the upgrade, but I was advised by your advisors to upgrade it to the V2 version. Now what????

    I do not even know where to begin with putting my web site back together.
    I hope that there is an explanation for this.

    One very very very sad client. My whole dream was in this site and now it is crushed.

    June 18, 2019 at 4:55 pm #493635

    Alex Rollin
    Moderator
    Post count: 27815

    Sounds like a good step would be to restore to a backup until you are ready.

    June 18, 2019 at 5:12 pm #493640

    Paolo
    Site Admin
    Post count: 31211

    Hi Sacha,

    Do you have a backup? If you do have a back up it’ll take 10/15 minutes to have it back up again.

    We highly suggest to take backups and do the update on a staging site for a reason.

    Why didn’t you follow our recommendations?

    Thanks

    June 18, 2019 at 5:20 pm #493644

    Paolo
    Site Admin
    Post count: 31211

    As far as giving you an explanation, after 5 years V1 needed a major refresh and that’s what happened. We started alerting our members in early 2017 about this coming and we added a huge warning for the update:

    V2 upgrade warning

    Were we strongly advise to take a back up before proceeding and in our docs we also say that it is strongly advised to do the update on a staging site 1st: https://wpgeodirectory.com/docs-v2/geodirectory/upgrade-from-gdv1/#backup

    Thanks

    June 21, 2019 at 11:23 am #494159

    Sacha Buchanan
    Buyer
    Post count: 48
    This reply has been marked as private.
    June 21, 2019 at 12:59 pm #494178

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    June 25, 2019 at 10:16 am #494686

    Sacha Buchanan
    Buyer
    Post count: 48
    This reply has been marked as private.
    June 25, 2019 at 12:24 pm #494717

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    June 25, 2019 at 12:29 pm #494719

    Sacha Buchanan
    Buyer
    Post count: 48
    This reply has been marked as private.
    June 25, 2019 at 12:57 pm #494726

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    June 25, 2019 at 1:48 pm #494744

    Sacha Buchanan
    Buyer
    Post count: 48
    This reply has been marked as private.
    June 25, 2019 at 2:10 pm #494752

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    June 25, 2019 at 3:05 pm #494766

    Sacha Buchanan
    Buyer
    Post count: 48

    Hi there.

    I tried those links for the menus.

    The Add listing works
    The Add Event Works

    The Add Classified (Place) is not working. It take me to add Business Listing.

    This link
    https://globalgreenhousedirectory.com/add-listing/?listing_type=gd_place

    GOES TO THIS LINK
    https://globalgreenhousedirectory.com/add-classifieds/?listing_type=gd_businesses

    June 25, 2019 at 3:11 pm #494770

    Sacha Buchanan
    Buyer
    Post count: 48
    This reply has been marked as private.
    June 25, 2019 at 3:26 pm #494772

    Sacha Buchanan
    Buyer
    Post count: 48
    This reply has been marked as private.
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