Very bizarre Add Listing process

Hi, when people go to add a listing on our site, they are bypassing the payment: we have set Stripe as a payment method but they do not find any Payment step and their listing is sent for approval directly.

So far, unfortunately, the process is like so:

0) people add a company (title, category, details, etc) and click “submit”
1) an email is sent to the user before submitting, saying “please generate a password for your account”
2) admin is also notified (before the form is submitted!)
3) after the user submits the listing, he is redirected to a login screen (why? where is the payment process?)
4) user receives an email “your listing is submited for approval”
5) admin receives notification to go reviewing the listing
6) user then has to go to generate a pass (WP passowrd generation screen)
7) after this user has to log in (super bad – where can he pay? and why so many steps?)
8) after logging in the user is redircted to home (not even his listing)

…so please help me understand what am I doing wrong.