What the hell is going on with GeoDirectory plugin?

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Tagged: GeoDirectory plugin issue

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May 27, 2017 at 10:45 pm #380390

Brent Johns
Expired Member

Post count: 21

Seems to have fixed the problem.

May 27, 2017 at 10:49 pm #380391

Brent Johns
Expired Member

Post count: 21

It was working for a split second, but now I can’t even get into the website via WordPress. I’m getting this error;

Parse error: syntax error, unexpected T_FUNCTION in /home1/planetxp/public_html/wp-content/plugins/geodirectory/geodirectory-functions/helper_functions.php on line 831

May 27, 2017 at 11:36 pm #380394

Brent Johns
Expired Member

Post count: 21

Hosting company is wanting to know if there are specific requirements that are needed for this theme and plugin. It seems to be the GeoDirectory plugin is causing all of the issues.

May 28, 2017 at 1:45 am #380399

Guust
Moderator

Post count: 29970

This reply has been marked as private.

May 28, 2017 at 1:22 pm #380471

Brent Johns
Expired Member

Post count: 21

Bluehost tech support told me they upgraded it to PHP 7, but when I look in cPanel it shows that it is running PHP 5.6.29. I’m not sure why you’r showing 5.2.17. Which is correct? Perhaps what you’re looking at has not been updated yet.

May 28, 2017 at 1:51 pm #380496

Paolo
Site Admin

Post count: 31211

Was the webserver restarted after the change?

May 28, 2017 at 2:03 pm #380500

Brent Johns
Expired Member

Post count: 21

I tried uninstalling the themes and reinstalling and still having the same issue.

May 28, 2017 at 2:04 pm #380503

Brent Johns
Expired Member

Post count: 21

I don’t know. I can contact tech support again and find out.

May 28, 2017 at 3:06 pm #380513

Brent Johns
Expired Member

Post count: 21

I’ve tried everything, the hosting company has tried everything and everything still is pointing to an issue with the GeoDirectory plugin. Any suggestions?

May 28, 2017 at 3:08 pm #380514

Brent Johns
Expired Member

Post count: 21

Unfortunately, this plugin is required to run the theme and my site has been down for nearly 2 weeks. I don’t know what to do.

May 28, 2017 at 3:50 pm #380518

Paolo
Site Admin

Post count: 31211

It looks like is working now, the fatal error is no longer there.

Let us know,

Thanks

May 28, 2017 at 4:05 pm #380521

Brent Johns
Expired Member

Post count: 21

Is there an old version of js_composer in one of the themes or child themes. Bluehost is telling me that they think that is causing the issue.

May 28, 2017 at 6:40 pm #380525

Paolo
Site Admin

Post count: 31211

Considering that +10k websites are not experiencing any of these problems, I’d tend to suspect the problem is 100% server related and GeoDirectory has nothing to do with any of these… However I asked to Stiofan to answer to your last question

May 29, 2017 at 10:40 am #380582

Stiofan O’Connor
Site Admin

Post count: 22956

This reply has been marked as private.

May 29, 2017 at 6:33 pm #380673

Brent Johns
Expired Member

Post count: 21

In my hosting account, it says that I’m using 5.6.29. When I try to go in and update the PHP, it says that I have to contact tech support to have them change it.

Any recommendations on a new hosting company. Bluehost sucks.
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