What the hell is going on with GeoDirectory plugin?

This topic contains 30 replies, has 4 voices, and was last updated by  Paolo 7 years, 10 months ago.

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  • May 27, 2017 at 10:45 pm #380390

    Brent Johns
    Expired Member
    Post count: 21

    Seems to have fixed the problem.

    May 27, 2017 at 10:49 pm #380391

    Brent Johns
    Expired Member
    Post count: 21

    It was working for a split second, but now I can’t even get into the website via WordPress. I’m getting this error;

    Parse error: syntax error, unexpected T_FUNCTION in /home1/planetxp/public_html/wp-content/plugins/geodirectory/geodirectory-functions/helper_functions.php on line 831

    May 27, 2017 at 11:36 pm #380394

    Brent Johns
    Expired Member
    Post count: 21

    Hosting company is wanting to know if there are specific requirements that are needed for this theme and plugin. It seems to be the GeoDirectory plugin is causing all of the issues.

    May 28, 2017 at 1:45 am #380399

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    May 28, 2017 at 1:22 pm #380471

    Brent Johns
    Expired Member
    Post count: 21

    Bluehost tech support told me they upgraded it to PHP 7, but when I look in cPanel it shows that it is running PHP 5.6.29. I’m not sure why you’r showing 5.2.17. Which is correct? Perhaps what you’re looking at has not been updated yet.

    May 28, 2017 at 1:51 pm #380496

    Paolo
    Site Admin
    Post count: 31211

    Was the webserver restarted after the change?

    May 28, 2017 at 2:03 pm #380500

    Brent Johns
    Expired Member
    Post count: 21

    I tried uninstalling the themes and reinstalling and still having the same issue.

    May 28, 2017 at 2:04 pm #380503

    Brent Johns
    Expired Member
    Post count: 21

    I don’t know. I can contact tech support again and find out.

    May 28, 2017 at 3:06 pm #380513

    Brent Johns
    Expired Member
    Post count: 21

    I’ve tried everything, the hosting company has tried everything and everything still is pointing to an issue with the GeoDirectory plugin. Any suggestions?

    May 28, 2017 at 3:08 pm #380514

    Brent Johns
    Expired Member
    Post count: 21

    Unfortunately, this plugin is required to run the theme and my site has been down for nearly 2 weeks. I don’t know what to do.

    May 28, 2017 at 3:50 pm #380518

    Paolo
    Site Admin
    Post count: 31211

    It looks like is working now, the fatal error is no longer there.

    Let us know,

    Thanks

    May 28, 2017 at 4:05 pm #380521

    Brent Johns
    Expired Member
    Post count: 21

    Is there an old version of js_composer in one of the themes or child themes. Bluehost is telling me that they think that is causing the issue.

    May 28, 2017 at 6:40 pm #380525

    Paolo
    Site Admin
    Post count: 31211

    Considering that +10k websites are not experiencing any of these problems, I’d tend to suspect the problem is 100% server related and GeoDirectory has nothing to do with any of these… However I asked to Stiofan to answer to your last question

    May 29, 2017 at 10:40 am #380582

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    May 29, 2017 at 6:33 pm #380673

    Brent Johns
    Expired Member
    Post count: 21

    In my hosting account, it says that I’m using 5.6.29. When I try to go in and update the PHP, it says that I have to contact tech support to have them change it.

    Any recommendations on a new hosting company. Bluehost sucks.

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