Where is Error Log for Importer?

This topic contains 6 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 9 months ago.

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  • #413343

    jahusdtc
    Expired Member
    Post count: 162

    I am trying to import listings and find just a few records have problems. Only problem is…I don’t know which ones!

    Is there an error log for the general importer?

    Thanks in advance!

    #413390

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Thanks for joining us here in the forum, and for writing in with your questions today 🙂

    When the process completes it should give you a report on screen. There isn’t another more detailed report in another place.

    A couple tips:
    LibreOffice is the only known desktop editor that will produce ‘known working good’ formatting
    Required fields are required. Really. You can find them listed on the doc below

    https://wpgeodirectory.com/docs/core-export/

    We’d be happy to take a quick look at a sample of rows from your CSV file to see if anything obvious jumps out. You can attach a CSV file to a private reply here and we can take a look.

    Thanks again for writing in today! We look forward to seeing your site!

    #414184

    jahusdtc
    Expired Member
    Post count: 162

    Thanks for your answer and ready willingness to help me find my problem.

    After another laborious day, I finally solved it. I may be importing more and didn’t want to bother you each time.

    A hopefully constructive comment follows…

    Strategically — for you — would think an error log would be standard procedure.

    You’ve looped through each record being imported.

    You’ve come up with the report’s group count of these items — and descriptions of the problems encountered — during this process.

    A simple entry into a log file would at least give GeoDirectory users a place to LOOK when importing many, many, many records.

    This would be strategic for lessening user frustrations — and increasing their satisfaction with your product.

    Perhaps this might be a facility provided for premium users?

    You wouldn’t be responsible for FIXING the problem, only reporting it.

    As I said, my problem is solved…but bet lots who would enjoy using your product are sighing and going elsewhere.

    #414235

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Thank you for the feedback, it is noted. We will keep it in mind for GDV2.

    Thanks for letting us know that you found your way through it, too!

    #414236

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    FYI in GDv2 this will output errors in a scrolling window like

    
    
    Row 12 Error: Invalid title
    Row 15 Error: Invalid address, missing city
    ...

    Thanks,

    Stiofan

    #415504

    jahusdtc
    Expired Member
    Post count: 162

    Sounds MUCH more user-friendly!

    Nice idea.

    Approximately when is v2 slated to come out…I use approximately, you’ll note :}

    #415513

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    keep an eye on the blog, we will continue to publish posts as we work hard on making GDV2 Awesome

    https://wpgeodirectory.com/category/blog/

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