White screens

This topic contains 18 replies, has 3 voices, and was last updated by  Paolo 10 years, 1 month ago.

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  • #42833

    herve123
    Free User
    Post count: 14

    Hello,
    I am trying to use the plugin since yesterday and I have got continuous white screens in my settings.
    I use buddypress + multisite

    I am restoring again and again and restarting again but I have white screens like this one :

    http://linkmulti.wpengine.com/wp-admin/admin-ajax.php?action=geodir_buddypress_ajax

    I hope you can help mme because at the moment, I cannot move forward. the solution is very unstable…

    Cheers,
    Hervé
    PS : I sent you yesterday the admin and pass for ths site

    #42845

    herve123
    Free User
    Post count: 14

    Checked also with themeforest.
    they have confirmed the issue is coming from your plugin.
    See :
    sharmstr wrote:

    The problem is with geodir event manager. Next time you have an issue like this, turn on wp debug diplay so you can see the error messages. Then rename the individual plugin folders until its fixed. In this case, I renamed geodir_event_manager to geodir_event_manager1

    Post Link:
    http://seventhqueen.com/support/forums/topic/white-page-sith-geodirectory/#post-63402

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    #42852

    Simone
    Expired Member
    Post count: 3515

    Hello Hervé, we need FTP to enable the debug and check the issue, also please post your url and login in a private reply each time you open a thread, we have a lot of posts and we can’t browse the history looking for login details already posted in other threads, thanks

    #42862

    herve123
    Free User
    Post count: 14
    This reply has been marked as private.
    #42863

    Simone
    Expired Member
    Post count: 3515
    This reply has been marked as private.
    #42898

    Paolo
    Site Admin
    Post count: 31211

    This URL is an ajax call to the server: http://linkmulti.wpengine.com/wp-admin/admin-ajax.php?action=geodir_buddypress_ajax
    There is a 0 (zero) at the top right saying it didn’t find anything, which is normal because we are simply calling the function without sending any query.

    That is not a white screen of death.

    Where and how to you get to that page?

    I renamed the event plugin as it should and I can’t find any error, please explain your problem with better examples.

    Thanks

    #42901

    herve123
    Free User
    Post count: 14

    Hello Paolo,
    This is the page I am having when I try to save the buddypress config of geodir.
    Also on the main page, I have go a white enmty space which seems to be be … very dead.
    See as yourself : http://linkmulti.wpengine.com/
    When I disable your plugs add on, I have a noral woking site.
    Thanks for your support.

    #42903

    Paolo
    Site Admin
    Post count: 31211

    Ok I’ve found it, the errors are caused by another plugin.

    “NetworkError: 500 Internal Server Error – http://linkmulti.wpengine.com/wp-content/plugins/ag-custom-admin/require/dynamic.php?type=js&context=admin&ver=changed_theme

    Please disable ag-custom-admin and in case you need it, submit a support request to them.

    Thanks

    #42911

    herve123
    Free User
    Post count: 14

    ag-custom removed from the site.
    same issue remaining…

    #42913

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I just noticed you have GeoDirectory and GD addons network activated.

    That can’t work.

    On multisite GD and its addon must be activated website by website.

    Please do that and let us know if all problem get fixed.

    Thanks

    #42914

    herve123
    Free User
    Post count: 14

    Hi Paolo,
    I have deactivated GD and plugins on network
    and activated them on my main site.
    No change…

    #42919

    Paolo
    Site Admin
    Post count: 31211

    Than, please ask to your server admins if they have a clue what is creating the 500 internal server errors with Ajax calls.

    Thaks

    #42936

    herve123
    Free User
    Post count: 14

    Hi,
    I am trying to remove or move a plugin to remove the isue.
    However I have got this :
    There was an issue determining where GeoDirectory Plugin is installed and activated. Please install or activate GeoDirectory Plugin.

    How to solve ?

    #42938

    herve123
    Free User
    Post count: 14

    I am sorry I am lost.
    I have figured out how to solve these erros 500 but I don’t know how to configure the plugins…

    I have this message above and I don’t know how to get the events.
    Can you have a look at my settings and help me please ?

    Thanks,
    Hervé

    #42984

    Paolo
    Site Admin
    Post count: 31211

    It seems to be working fine now, what’s the problem?

    Please let me know and I ‘ll look into it!

    Thanks

Viewing 15 posts - 1 through 15 (of 19 total)

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