Widget area bug

This topic contains 1 reply, has 2 voices, and was last updated by Paolo 9 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: Geodirectory

Author

Posts
April 23, 2015 at 9:04 am #37861

giuseppe cuttone
Buyer

Post count: 242

Hello!

I have a problem in the widget area section: all the widgets in the “widget area” are automatically cleared. Has happened 5 times in 2 months.

1. Does it happen to any user? I would be interested to find the conflicting plugin.

2. Until now I’m restoring the widget area manually: is there any option to restore automatically?

April 24, 2015 at 7:34 pm #37940

Paolo
Site Admin

Post count: 31206

Hi Giuseppe,

the only reason I know that would wipe out all widgets has to do with the theme.

Widgets options are theme dependent, so if you change theme, rename the theme or anything that would amke wordpress think you are using a new theme, than widgets are reset to default.

GeoDirectory (as we far we know) can’t be responsible for this. I have never experienced this and I have at least 15 test website with GD and all addons installed.

Let us know if you have more information.

Thank you
Author

Posts

Viewing 2 posts - 1 through 2 (of 2 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Hurry! Get your 20% discount before it expires. Get 20% Discount