Widget area bug

This topic contains 1 reply, has 2 voices, and was last updated by  Paolo 9 years, 8 months ago.

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  • #37861

    giuseppe cuttone
    Buyer
    Post count: 242

    Hello!

    I have a problem in the widget area section: all the widgets in the “widget area” are automatically cleared. Has happened 5 times in 2 months.

    1. Does it happen to any user? I would be interested to find the conflicting plugin.

    2. Until now I’m restoring the widget area manually: is there any option to restore automatically?

    #37940

    Paolo
    Site Admin
    Post count: 31206

    Hi Giuseppe,

    the only reason I know that would wipe out all widgets has to do with the theme.

    Widgets options are theme dependent, so if you change theme, rename the theme or anything that would amke wordpress think you are using a new theme, than widgets are reset to default.

    GeoDirectory (as we far we know) can’t be responsible for this. I have never experienced this and I have at least 15 test website with GD and all addons installed.

    Let us know if you have more information.

    Thank you

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