won't auth key or download GD location manager

This topic contains 3 replies, has 3 voices, and was last updated by  Paolo 6 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • June 11, 2018 at 3:46 pm #434529

    CHRISTOPHER HOLLOMON
    Free User
    Post count: 7

    I tried updating the Gd location manager, but it said I’m unauthorized (but I should be good until september!) I tried deactivating and reactivating my license key, but then it wouldn’t take the key again. Please help.

    June 11, 2018 at 3:58 pm #434531

    Kor
    Moderator
    Post count: 16516

    Hi Christoph,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    June 11, 2018 at 4:35 pm #434533

    CHRISTOPHER HOLLOMON
    Free User
    Post count: 7
    This reply has been marked as private.
    June 11, 2018 at 6:21 pm #434546

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    yours is a single domain license and it was active for your old domain. You needed to deactivate it for that domain 1st, then activate it for the new domain.

    I’ve done it for you.

    Thanks!

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount