Woocomerce Plugin Issue By Geo Plugin

This topic contains 5 replies, has 3 voices, and was last updated by  Giri 8 years, 11 months ago.

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  • #256102

    Jamaal Hud
    Free User
    Post count: 3

    Hello, i have asked the developers to look at another issue i am seeing on my site. They investigated more and saw that its coming from the plugin. Please look at the notes i sent them and the screen shot they sent back. Its a blue mark that is over the plugin and i also see this same blue mark/bar over the text on the standard page. Do you know how to get this off?

    1. You can go to http://empoweringpurpose.com/business-directory-2/ and you will see over the text a blue bar and that is coming from the plugin. How can we get this off?
    2. IF you go to my shop page http://empoweringpurpose.com/shop/ you will see the widget on the left side of “filter by price”, there is the blue line there. We have looked in the code and see its coming from your plugin. I have attached two images so that you can see what i am talking about. Can you look at this and see how to get this corrected please. I would very much appreciate this.

    #256205

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I see a coming soon page, please submit admin credentials in a private reply (only staff can read them) and we will have a look.

    Thanks

    #256210

    Jamaal Hud
    Free User
    Post count: 3
    This reply has been marked as private.
    #256212

    Jamaal Hud
    Free User
    Post count: 3
    This reply has been marked as private.
    #256213

    Jamaal Hud
    Free User
    Post count: 3

    Hello,

    I have talked with the theme developers and had them look at the page on my site which the plugin is showing on – http://empoweringpurpose.com/business-directory-2/

    The page is off when it comes to the header, logo display and actual page default. Please see the below conversation that I sent to them and the reply. Please take a look at this so that I can have this page showing correctly. They said it’s something in the plugin that causing the issue.

    ISSUE is sent to the theme developer:

    1. Go to header tab on home page and look at the tab “E-hub” > Business Directory, on this page it has some issues in the header. The logo is showing up twice and the page is different than the others. Can you target what error is causing the logo issue and how to fix it? Is there a reason that the page is different than the others?

    2. Header is plane blue can we get this personalized like I have on the other pages? View – http://empoweringpurpose.com/business-directory-2/

    THEIR RESPONSE

    1 & 2. the issue seems to be appearing from third party plugin that you are using .
    It may be adding a [age template for the maps to show there and is taking the default header.php .But in wplms there are any different layouts now and you selected the transparent of which header is generated by the header-transparent file.
    To check that i created a separate page “test default template” in your site and it worked fine .
    So you need to contact the third party plugin or author to detect the header template in its template.

    So the issue is why is the page showing or the plugin making the page show differently than the other pages default page and have my header logo show twice.

    #256817

    Giri
    Expired Member
    Post count: 3155
    This reply has been marked as private.
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