WooCommerce Products Losing Images in GD Details Pages

This topic contains 11 replies, has 4 voices, and was last updated by  Greg Barr 5 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #472861

    Greg Barr
    Full Member
    Post count: 182

    On regular pages, WooCommerce shortcodes work fine. This one, for example: https://cornholecentral.com/best-cornhole-bags/
    In the Local Bags section, I’m using this shortcode to present their products:

    [products ids="4678,4688" per_page="4" columns="4" orderby="title" order="ASC" operator="IN"]

    When I use that same shortcode on the Local Bags vendor page, it identifies and displays the right products, but displays placeholders as if there’s no images for them:

    If I BeaverBuilder the page looks right, to me, just once, like this:

    But if I refresh the page, it reverts to the ugly placeholder version.

    Can you please help me? Thanks.

    #473063

    Alex Rollin
    Moderator
    Post count: 27815

    When you say vendor, how are you including the shortcode, and can you share a link?

    #473227

    Greg Barr
    Full Member
    Post count: 182

    Sorry, big thing to leave out. Here’s the URL for the vendor page above: https://cornholecentral.com/vendors/united-states/ohio/albany/apparel/local-bags/

    I’m just including the WooCommerce shortcode as part of the page’s content, like this:

    Local makes high-quality cornhole bags and cornhole boards.
    [products ids=”4678,4688″ per_page=”4″ columns=”4″ orderby=”title” order=”ASC” operator=”IN”]

    #473936

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #474194

    Greg Barr
    Full Member
    Post count: 182

    Kiran, I updated all GeoDirectory plugins on my staging site. The problem persists, and the upgrade introduced a fairly major problem that I need help with. Not sure if I should spin up a new thread or if you want to handle it here. Let me know.

    https://corncenstaging.wpengine.com/board-men-cornhole-gear/
    still features broken images just like
    https://cornholecentral.com/board-men-cornhole-gear/

    With the plugins updated (only change) my
    Clubs CPT is presenting page content twice:
    https://cornholecentral.com/aberdeen-cornhole-league/
    https://corncenstaging.wpengine.com/aberdeen-cornhole-league/

    Credentials to follow…

    #474195

    Greg Barr
    Full Member
    Post count: 182
    This reply has been marked as private.
    #474233

    Alex Rollin
    Moderator
    Post count: 27815

    Which content is displaying twice?

    #474251

    Greg Barr
    Full Member
    Post count: 182

    Good news: Disregard that. GD-details had unnecessarily become a Beaver Builder page which I know can monkey with GD pages, and when I disabled that it went back to working fine.

    Bad news: WooCommerce product listings still aren’t working in CPTs that are defined by the gd-details page.

    Example: https://cornholecentral.com/vendors/all-cornhole/
    Product images no bueno. : (

    But that vendor page features the exact same shortcode that presents the WooCommerce products on this page, where product images work fine.

    #474257

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #474335

    Kiran
    Moderator
    Post count: 7069

    Hello Greg,

    It looks like shortcode conflicts with template file. I will fix and let us know asap.

    Kiran

    #474340

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Greg,

    In GD because we used the theme default “page.php” which often can show the featured image at the top, we have a setting that tries to auto disable the featured image output, this is what is causing the issue in your case, you can disable this under
    GD>Settings>Design>Details>Disable theme feature image output?

    Also have adjusted the function to try and make it only disable it for the main post,this fix will be in the next release.

    Thanks,

    Stiofan

    #476777

    Greg Barr
    Full Member
    Post count: 182

    Unchecking that box totally did the trick, thanks so much!!!

Viewing 12 posts - 1 through 12 (of 12 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount