wpgeodirectory Multilocation Add-on cause site to crash

This topic contains 17 replies, has 5 voices, and was last updated by  Alex Rollin 6 years, 4 months ago.

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  • #437439

    Firdaus Mah
    Expired Member
    Post count: 96

    I just purchased the full version of wpgeodirectory yesterday.

    One of my developers have tried to install the Multilocation Add-on, and the whole site went totally down (basically i cant access and he told me its error 500). I am very upset after purchasing it, luckily he manage to remove the plugin to recover back the website.

    I have asked him to explain in detail, roughly this is what he has given me (please check the attachments):

    – if you check the image error 1, he says he has activated the location plugin
    – image error 2 is how he followed the youtube with the option for multilocation
    – image error 3 on our website still dont have option eventhough its activated

    I am using WordPress 4.9.7 running Twenty Fourteen Child theme.

    Incase you need to check my website, its harta.net. I am trying to have the wpgeodirectory as one of the listings page of the current wordpress website.

    Do let me know if you need more details, will try my best to get it, the above is the best I could get to from my developer.

    Do let me know how to solve this, otherwise, I want a refund. Its totally not workable with my current setup.

    #437445

    Guust
    Moderator
    Post count: 29970

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    #437448

    Firdaus Mah
    Expired Member
    Post count: 96
    This reply has been marked as private.
    #437470

    Paolo
    Site Admin
    Post count: 31206

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    #437486

    Firdaus Mah
    Expired Member
    Post count: 96
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    #437501

    Kiran
    Moderator
    Post count: 7069

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    #437505

    Firdaus Mah
    Expired Member
    Post count: 96
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    #437506

    Firdaus Mah
    Expired Member
    Post count: 96
    This reply has been marked as private.
    #437507

    Firdaus Mah
    Expired Member
    Post count: 96
    This reply has been marked as private.
    #437534

    Kiran
    Moderator
    Post count: 7069

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    #437547

    Firdaus Mah
    Expired Member
    Post count: 96
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    #437563

    Alex Rollin
    Moderator
    Post count: 27815

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    #437567

    Firdaus Mah
    Expired Member
    Post count: 96
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    #437569

    Alex Rollin
    Moderator
    Post count: 27815

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    #437574

    Firdaus Mah
    Expired Member
    Post count: 96
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