x-theme by Theme Co

This topic contains 21 replies, has 4 voices, and was last updated by  Paolo 9 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • #42776

    Christy Robinson
    Free User
    Post count: 20

    Hi there,

    My site is not working properly now (happyhour-girl.com). I saw there is an x-theme translator, but I am not sure what to do. Can you please help?

    Thank you!

    #42799

    Guust
    Moderator
    Post count: 29970

    Try GD > Theme compatibilty > Choose X from the drop down.
    Let us know how you went.

    See also: https://wpgeodirectory.com/docs/core-theme/

    #42817

    Christy Robinson
    Free User
    Post count: 20

    Hi Gust, I have X selected, but am I suppose to select import? If so, it asks for a JSON code to be input. What is that and where do I get it?

    #42821

    Christy Robinson
    Free User
    Post count: 20

    My main problem is this page: http://happyhour-girl.com/add-listing/?listing_type=gd_place

    It looks like all of the headings are gone, and only one button is using the proper style.

    #42823

    Christy Robinson
    Free User
    Post count: 20
    This reply has been marked as private.
    #42824

    Guust
    Moderator
    Post count: 29970

    GoDaddy’s caching system and css minifying is creating problems.
    Can you turn off those things?

    See also https://wpgeodirectory.com/support/search/?bbp_search=godaddy

    #42826

    Christy Robinson
    Free User
    Post count: 20

    The wordpress hosting is with Godaddy, however I host another site with X theme on it and do not have any issues. I also did not have issues with this site with the geodirectory tool until I added the xtheme to it.

    I have the plugin GoDaddy created turned off, and I always flush the cache when making changes. The GoDaddy Settings thing at the top of my dashboard leads you to the wordpress hosting settings which just includes ftp passwords and domain settings etc.

    So it does seem to be something involving both X and GeoDirectory. One thing I noticed was that X theme has four “stacks” (child themes) and I am using the once called ICON. In the CSS language for the X theme compatibility there was language in there mentioning “Ethos” which is one of the child themes. I changed the word Ethos to Icon but it didn’t help. It actually didn’t seem to make a difference, but just thought I would let you know in case the compatibility code was made just for the X-theme child theme Ethos.

    #42827

    Guust
    Moderator
    Post count: 29970

    I strongly suggest you try GD and your theme somewhere else than a GoDaddy WordPress site; see the other comments I gave you a link to.
    If you have the same problems at a “normal” hosting environment, we’ll have a better look for you.
    The problem is most likely GD and GoDaddy, not GD and X.

    #42868

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    If in GD > Theme compatibility you dont have a list of a few theme’s there it might need installed, try going to GD> Tools and run cleaar all version number and then try again.

    Stiofan

    #42887

    Christy Robinson
    Free User
    Post count: 20

    Hi Stiofan and Gust,

    Okay, I did a full new site setup with x theme and geodirectory on my cloudaccess hosting. Please take a look. Now I cannot access the Add Listing at all. When I add listing to the menu via using the tick box in the GD Settings it is also not lining up with my other menu options. I really wanted to get this fixed today, so if able, please help me 🙂

    You can view at happyhour-girl.com

    Also you can view the xtheme changelog here: http://theme.co/changelog/ They made some changes to the shortcodes yesterday.

    #42888

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please provide wp-admin details in a private reply.

    Stiofan

    #42891

    Christy Robinson
    Free User
    Post count: 20
    This reply has been marked as private.
    #42895

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    #42896

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    forgot we had X, i have tested and with the standard layout it’s still working fine, you might need to add some custom styles to your site.

    Stiofan

    #42899

    Christy Robinson
    Free User
    Post count: 20

    Hi Stiofan, I have not done any custom styling. Please let me know how I can get the add listing page to work.

Viewing 15 posts - 1 through 15 (of 22 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount