yoast

This topic contains 32 replies, has 3 voices, and was last updated by  Paolo 8 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #145910

    Sam
    Buyer
    Post count: 172

    Hi Stiofan,

    I also noticed this morning that I cannot edit a listing in “Text” mode, only “visual” mode.

    Thanks,
    Adam

    #145913

    Paolo
    Site Admin
    Post count: 31206

    This is a theme problem, when editing a GD CPT we load extra CSS and JS files but on the GD CPT edit page the function get_post_type() is returning “medicenter_sidebars”. We could hack it to fix it but thats a short term solution this is really something the theme author should fix.

    Did you try asking for support to the theme author? The problem is in his product, not GeoDirectory.

    Let us know,

    Thanks

    #145914

    Sam
    Buyer
    Post count: 172

    What specifically should I ask the theme author? I’m trying to understand how to phrase what I need him to do.

    Thanks,

    Adam

    #145917

    Paolo
    Site Admin
    Post count: 31206

    hi,

    Tell him:

    When from the back end, I’m accessing the “add/edit post form” of any custom post type, the function get_post_type() is returning “medicenter_sidebars”, instead of the custom post type name, example if you are editing a GeoDirectory place it should return “gd_place”.

    Any plugin dealing with custom post type will not work properly with this theme.

    Let us know what they reply.

    Thanks

    #145919

    Sam
    Buyer
    Post count: 172

    will do! Thanks!

    Adam

    #154475

    Sam
    Buyer
    Post count: 172
    This reply has been marked as private.
    #154540

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    we told you what the problem is and where it is coming from.

    He should have offered to test and fix his own product, especially because of the info we pass along.

    I’d suggest to move to a better supported theme.

    We can’t really fix his product for you.

    Thanks

    #155228

    Sam
    Buyer
    Post count: 172
    This reply has been marked as private.
    #155254

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    we did answer that already:

    On the Custom post type edit page (backend) the function get_post_type() is returning "medicenter_sidebars"

    Thanks

    #155732

    Sam
    Buyer
    Post count: 172
    This reply has been marked as private.
    #155746

    Paolo
    Site Admin
    Post count: 31206

    Hi Adam,

    you are not trying to be difficult, he is…

    I fear you will have to change theme, we told him twice what to fix, he is either ignoring what he’s told or not knowledgeable enough to fix it.

    I’m sorry, but there is not much else we can do to help you.

    Thanks

    #155858

    Sam
    Buyer
    Post count: 172
    This reply has been marked as private.
    #155935

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    #156035

    Sam
    Buyer
    Post count: 172
    This reply has been marked as private.
    #168345

    Sam
    Buyer
    Post count: 172
    This reply has been marked as private.
Viewing 15 posts - 16 through 30 (of 33 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount