reviews on listing page

This topic contains 13 replies, has 3 voices, and was last updated by  Sam 9 years, 1 month ago.

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  • #123877

    Sam
    Buyer
    Post count: 172

    Hi,

    Something happened to my reviews on the listing page… I can no longer leave them. did i mess something up?

    http://isorriso.com/doctors/united-states/massachusetts/boston/primary-care/dr-john-swift-2/#reviews

    just a little more help please.. 🙂

    Thanks,

    Adam

    #123905

    Guust
    Moderator
    Post count: 29970

    Can we get your WP admin details in a private reply so we can have a look for you.

    #123906

    Sam
    Buyer
    Post count: 172
    This reply has been marked as private.
    #124163

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you disable comments at Settings >> Discussion >> Allow people to post comments on new articles.

    Comments are also disabled indivudally for that listing.

    I addition there is something breaking your metaboxes of the edit listing page of the backend.

    Did you install any new plugin recently that could be the cause of all this?

    Let us know,

    #124171

    Sam
    Buyer
    Post count: 172

    Hi,

    How did that listing individually get turned off? I went into the settings as you noted and comments are turned on right now but it still doesn’t work. I believe that the most recent plugin that was added was the “Business Hours”

    What do you think the best course of action is?

    Adam

    #124176

    Paolo
    Site Admin
    Post count: 31211

    Try to disable it momentarely and see if the dashboard goes back to normal.

    Let us know,

    Thanks

    #124230

    Sam
    Buyer
    Post count: 172

    Hi Paolo,

    Ok, so here’s what i did…. I disabled the “Business Hours” to see if anything went back to normal. Initially, when I checked the same listing (Original one I sent you) Nothing was different.

    However, I tried to make a new listing (Test Listing) and everything seems back to normal.

    Given that is the issue, is there any way to make that “Business Hours” plug in work? I think it adds a lot to the profile page and we go live on monday. Jeff (the creator) seems to be in touch with you guys about creating it. lol.. ugh..

    Thanks,
    Adam

    #124234

    Paolo
    Site Admin
    Post count: 31211

    Hi Adam,

    only Jeff can help with that.

    Please ask for support directly to him.

    Thanks

    #124235

    Sam
    Buyer
    Post count: 172

    Ok, I’ll ask him for support directly.

    Just as an FYI though, I reactivated the “Business Hours” and edited the listing to add in some hours. The Reviews work fine on that listing. So for some reason, If i make a listing with the “Business Hours” deactivated, the reviews are ok. Then reactivate the plugin, I get both..lol craziness. I’ll let you know if it gets figured out.

    Thanks for your help,

    Adam

    #124237

    Paolo
    Site Admin
    Post count: 31211

    You are welcome, let us know! 🙂

    #124357

    Sam
    Buyer
    Post count: 172

    Hi Paolo,

    Update:

    We were able to get this to work. What we did was deactivate the plugin, delete all the listings that had issues, and then reactivate the plugin. I did a few tests and everything seems to be working now. Very strange, but great that everything seems to be working now.

    Thanks!

    Adam

    #124361

    Paolo
    Site Admin
    Post count: 31211

    Thanks for letting us know 🙂 We are glad it’s fixed!

    #124368

    Guust
    Moderator
    Post count: 29970

    FYI: turning on comments at WP settings only turns on comments for new listings created after. For existing ones, you just edit the comment setting of the individual listing.
    Just like the reverse of this: https://wpgeodirectory.com/docs/faqs/how-do-i-disable-reviews/

    #124778

    Sam
    Buyer
    Post count: 172

    Got it…

    Thanks Guust!

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