Search & Geolocation Issue

This topic contains 17 replies, has 4 voices, and was last updated by  flowta 8 years, 8 months ago.

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  • February 24, 2016 at 9:45 am #126888

    Joy
    Buyer
    Post count: 1076

    Hello I am finding an issue with my GD Search and Geolocation. I will send my site info in the next post.

    When I type in a search, let’s say “Zoo”, when I click on “Near: me” and Search, I get an error message – it’s just a plain popup box that says “Error” and when I click “OK” the search results then load.

    Also even though I’ve already granted Geolocation permission I keep being prompted to allow location.

    Thank you.

    February 24, 2016 at 9:46 am #126889

    Joy
    Buyer
    Post count: 1076
    This reply has been marked as private.
    February 24, 2016 at 6:45 pm #127161

    Paolo
    Site Admin
    Post count: 31206

    That sounds like a browser problem. Have you tried clearing your geolocation settings or with another browser?

    https://wpgeodirectory.com/docs/faqs/how-can-i-clear-geo-location-settings/

    Let us know,

    Thanks

    February 24, 2016 at 8:52 pm #127318

    Joy
    Buyer
    Post count: 1076

    The browser not saving the GeoLocation settings might explain part of the problem. Also, my site is privacy protected and I do not store history in my browser so I’ll work on that.

    What about the error when trying to search? Also browser related?

    February 24, 2016 at 8:57 pm #127320

    Paolo
    Site Admin
    Post count: 31206

    No, I do see that error too and I asked to Stiofan to follow up.

    Thanks

    February 26, 2016 at 10:25 am #128230

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    What error message do you see and how do i recreate?

    For the Geolocation “Safari” has problems with Geolocation.

    Stiofan

    February 26, 2016 at 10:31 am #128233

    Joy
    Buyer
    Post count: 1076
    This reply has been marked as private.
    February 26, 2016 at 12:23 pm #128250

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    working fine for me, please be more specific. eg:
    #1 enter “Zoo” in search box
    #2 ….
    #5 click search
    #6 See error “xyz”

    I see no errors.

    Stiofan

    February 26, 2016 at 8:37 pm #128590

    Joy
    Buyer
    Post count: 1076

    Did you allow GeoLocation? Here’s how to recreate:

    Go to page
    Type in search, i.e. zoo
    Click on the “Near Me” check box
    Then hit Search

    I’ve done it several times and it happens. It seems the error pops up if you tick the Near Me checkbox on or off. But it also seems that it’s inconsistent. Please try several times to recreate. Paolo was able to see the error and I do too, but it doesn’t always happen…

    February 26, 2016 at 9:57 pm #128655

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I am unable to recreate, i have just released a new ver of advanced search can u update and see if you can still recreate, if so can u then screenshot the error?

    Thanks,

    Stiofan

    March 14, 2016 at 10:30 pm #139853

    flowta
    Expired Member
    Post count: 10

    Hi

    Im getting this error pop up box also, in both Safari and Firefox (though in Firefox it pops up briefly then clears itself and continues, in Safari I have to click OK). After this, the search completes well. I am using the latest versions of everything.

    You can try this at http://aseeds.com.au/business/processor/ Ive searched for ‘hendy’ (one of our processors), received the error message, in safari been asked if I want to ignore further messages from this page (not selected), and been given the successful result. I can provide screenshots if that would help

    Any suggestions welcome

    March 14, 2016 at 10:48 pm #139861

    flowta
    Expired Member
    Post count: 10

    OK. This might be promising?
    I can repeat the error. If I enter a space in the near search terms, then press enter, the error occurs. Its seems not to on the main search criteria. You can enter new text in the main search, but the error (and the space in the near search box) persists.
    I think this might help 🙂 Perhaps code clearing a null text (or space) search in both boxes?

    March 16, 2016 at 12:56 pm #140931

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    What does the popup that u see say?

    Stiofan

    March 17, 2016 at 2:35 am #141503

    flowta
    Expired Member
    Post count: 10

    See attached

    March 18, 2016 at 1:40 pm #142430

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    @flowta,

    Sorry that was a very generic error, i have replaced it with “Geolocation is not supported by this browser.” Safari is funny with geolocation, basically it does not work or at very least can be temperamental, you can google the thousands of problems people have with it.

    Thanks,

    Stiofan

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