Customer information

This topic contains 4 replies, has 3 voices, and was last updated by  Paolo 8 years, 7 months ago.

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  • #162039

    Sam
    Buyer
    Post count: 172

    Hi,

    I checked my stripe account to see if the purchasing customer’s credit card information was stored there for the reoccurring payment and renewals. I did not see it in the stripe account. How do I get the customers credit card information safely into the stripe account? Do I have to set up reoccurring payments in order to do that, or something else?

    At check out when entering the credit card information, what function does the “Remember me” do?

    Thanks!

    #162183

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’m not very familiar with Stripe, I asked to Stiofan to answer this. He’s on Honeymoon till next monday, so the answer could take a bit longer than usual.

    Thanks for your patience,

    #163115

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Using stripe you should not have full access to the CC details, just let stripe deal with these things.

    Ticking remember me is just like signing in to somewhere and ticking remember me, on that computer in the future you wont need to login, you will be auto logged in, this is for the user not for you.

    Thanks,

    Stiofan

    #163391

    Sam
    Buyer
    Post count: 172
    This reply has been marked as private.
    #163478

    Paolo
    Site Admin
    Post count: 31206

    1 That sounds correct.

    2 This was added back in March:

    Now able to cancel stripe subscriptions from backend – ADDED

    “Cancel Subscription” link added in backend invoice lists for active subscriptions.
    After canceling subscription it will display subscription period end date there.

    Attached screenshot how it look like.

    3 You can modify the price directly, it will only affect future purchases.

    Thanks

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