Trying To Upload Through GD Import

This topic contains 1 reply, has 2 voices, and was last updated by  Guust 8 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • May 4, 2016 at 7:39 pm #184912

    Robert Keddie
    Full Member
    Post count: 1

    I Click on “Select and upload CSV” and I select my Excel file converted to Open, but nothing happens. I downloaded the sample excel file and added my data to it. I followed the suggested points in the support articles. Please advise.

    May 4, 2016 at 9:55 pm #184925

    Guust
    Moderator
    Post count: 29970

    You should only create your file with OpenOffice. Even converting from Excel will leave all the nasties in the file.
    You should open the downloaded file only with OpenOffice. It should not be opened in Excel at all.

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount