No Map on Kleo BP w GD New Site Set Up

This topic contains 9 replies, has 3 voices, and was last updated by  Paolo 8 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • May 12, 2016 at 11:12 pm #189721

    Sheridan Ghiorzi
    Buyer
    Post count: 16

    Hello,
    Followed set up steps multiple times not getting anywhere. Read thread of outdated plugins (Visual Composer and K-elements) but not sure how to “full update”. Added 1 new Place per other thread, still no map. Please let me know what or how to fix. Thank you.

    May 13, 2016 at 5:11 am #189758

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply so we can investigate.

    May 13, 2016 at 2:27 pm #190042

    Sheridan Ghiorzi
    Buyer
    Post count: 16
    This reply has been marked as private.
    May 13, 2016 at 4:34 pm #190149

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    in GeoDirectory >> Design >> Map you had all CPT and categories checked, which means Map disabled.

    Thanks

    May 13, 2016 at 5:09 pm #190166

    Sheridan Ghiorzi
    Buyer
    Post count: 16

    Thank you for your help.

    May 13, 2016 at 5:10 pm #190167

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

    May 13, 2016 at 5:16 pm #190168

    Sheridan Ghiorzi
    Buyer
    Post count: 16

    What is the giant gap between the map and Popular Categories? it looks like the map space is there twice? thank you.

    May 13, 2016 at 6:29 pm #190198

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you are not using the GD home as your home page, you are using a regular page with a Kleo component (visual composer). Apparently the map was added twice.

    I don’t have much experience with Kleo and you’ll have to ask for support to them about this.

    Thanks

    May 13, 2016 at 11:30 pm #190459

    Sheridan Ghiorzi
    Buyer
    Post count: 16

    I was able to fix it by removing the gd home top widget. thank you for your help.

    May 13, 2016 at 11:31 pm #190461

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount