Listing updates of custom fields not stored

This topic contains 21 replies, has 4 voices, and was last updated by  wci 8 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • May 17, 2016 at 6:28 am #192632

    wci
    Expired Member
    Post count: 1035

    Hi support team,

    I have the issue that no changes or addings of listing changes will be stored and displayed on listings after update.

    I have added custom fields to be used for additional information but it seems that now no changes are stored in database.

    Please help me to find out how to enable or solve this problem.

    URL’s:
    Edit listing
    Listing itself
    Screen Shot

    May 17, 2016 at 12:16 pm #192806

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    May 17, 2016 at 12:19 pm #192808

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    May 18, 2016 at 10:46 am #193453

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I can’t access your site. [too many redirects]

    May 20, 2016 at 3:35 pm #195142

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    May 20, 2016 at 4:05 pm #195148

    wci
    Expired Member
    Post count: 1035

    Hi Stiofan,

    sorry for that late reply, but I have been away. I made a restore of database to may solve this problem, but still exists.
    While adding custom fields e.g. “billings information” I am getting the failure of “Column change failed, you may have too many columns.”

    Please watch this problem description to solve the issues
    – Description Tutorial
    – Listing Sampan
    – Custom Fields

    Best regards, Alex

    May 26, 2016 at 4:01 am #198223

    wci
    Expired Member
    Post count: 1035

    Hi Support Team,

    I still need your help to solve my problem of not beeing able to create/save custom fields.

    Looking forward to your help.

    Thanks, Alex

    May 26, 2016 at 4:10 pm #198718

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    May 31, 2016 at 3:55 pm #200980

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    June 1, 2016 at 5:30 am #201515

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    June 4, 2016 at 8:05 am #203171

    wci
    Expired Member
    Post count: 1035

    Still waiting…?

    June 4, 2016 at 3:28 pm #203329

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I just tried saving ti and it worked fine…

    Stiofan

    June 5, 2016 at 12:41 pm #203638

    wci
    Expired Member
    Post count: 1035

    Hi Stiofan,

    NO – Problem still exists. Clicking on “Billing Nationality Check” 3rd last field. Then the message: “Column change failed, you may have too many columns” in browser is shown.

    Video Problem description
    Settings URL
    Screen Shot

    Regards, Alex

    June 6, 2016 at 11:41 am #204070

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Alex,

    Its working for me, maybe try another browser? I can make u a screencast if u want showing it is working for me.

    Stiofan

    June 6, 2016 at 1:43 pm #204122

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 22 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount