UPDATE FAILED

This topic contains 19 replies, has 4 voices, and was last updated by  Maxim Matthew 8 years, 9 months ago.

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  • May 18, 2016 at 1:08 pm #193523

    Maxim Matthew
    Expired Member
    Post count: 13

    hi guys,

    I tryed to update plugins today and got errors.
    can you help ?

    May 18, 2016 at 3:38 pm #193667

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    that would indicate an old version of OpenSSL installed on the server.

    You should ask to the server admin to upgrade to v 1.0 or newer.

    Let us know, how you went.

    Thanks

    May 18, 2016 at 4:40 pm #193716

    Maxim Matthew
    Expired Member
    Post count: 13

    hmm…
    updating wordpress and other plugins are no problem. only with geodirectory.

    is this still problem of my server?

    May 18, 2016 at 4:41 pm #193717

    memorex13
    Expired Member
    Post count: 540
    This reply has been marked as private.
    May 18, 2016 at 4:54 pm #193723

    Paolo
    Site Admin
    Post count: 31211

    Hi Maxim,

    wordpress being free doesn’t require authentication with a https server to update.

    We have seen this multiple times.

    The OpenSSL version installed on your server doesn’t recognize wildcards, which means it is a version from 2011 at least (could be older).

    To be able to autoupdate through our serevr, you must have minimum ver 1.0.0e, otherwise you can update via FTP or using a plugin like this: https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    Thanks

    May 18, 2016 at 4:55 pm #193724

    Paolo
    Site Admin
    Post count: 31211

    @memorex13, you website is down. We would need FTP access to see why.

    Thanks

    May 18, 2016 at 5:23 pm #193732

    memorex13
    Expired Member
    Post count: 540

    Now this is all right
    Thanks

    May 18, 2016 at 5:23 pm #193733

    memorex13
    Expired Member
    Post count: 540
    This reply has been marked as private.
    May 18, 2016 at 5:53 pm #193759

    memorex13
    Expired Member
    Post count: 540
    This reply has been marked as private.
    May 18, 2016 at 5:55 pm #193763

    Paolo
    Site Admin
    Post count: 31211

    HI Memorex,

    there is a queue and what you are doing is very rude.

    Please read our support policy: https://wpgeodirectory.com/support-policy/

    We will get to you once we are done with topics that are before yours.

    Thanks

    May 18, 2016 at 6:50 pm #193795

    memorex13
    Expired Member
    Post count: 540
    This reply has been marked as private.
    May 18, 2016 at 8:11 pm #193844

    Maxim Matthew
    Expired Member
    Post count: 13

    hi paolo,

    thank you for your feedback.
    my provider is updating.
    he has version 0.9

    thanks for your support
    max

    May 18, 2016 at 8:13 pm #193846

    Paolo
    Site Admin
    Post count: 31211

    @memorex Everything is updated now. I also added the missing license keys.

    Thanks

    May 18, 2016 at 8:15 pm #193847

    Paolo
    Site Admin
    Post count: 31211

    @maxim, glad I was helpful. 🙂

    May 19, 2016 at 9:32 am #194111

    gesang-photo
    Expired Member
    Post count: 28

    I am having issues with auto update as well.
    For me it says:

    “Login details for GeoDirectory failed! Please check GeoDirectory > Auto Updates and that your membership is active. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

    Can you please have a look?
    I will provide credentials in a private post.

    By updating the plugins I hope to fix the problem, that the map on the main page is not loading correctly:
    http://eventlocations-baden.de

    Thank You!

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