Geodirectory is malfunctioning

This topic contains 18 replies, has 4 voices, and was last updated by  Guust 10 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #19639

    allinonemag
    Free User
    Post count: 10

    Hi, My Geodirectory is not working properly, after the last update everytime I try to enter a Post or listing in my site it just takes me to a black screen? How can I fix this?

    #19640

    Simone
    Expired Member
    Post count: 3515

    Hello, without an url and login details, we cannot be helpful 🙂

    #19644

    allinonemag
    Free User
    Post count: 10
    This reply has been marked as private.
    #19646

    Simone
    Expired Member
    Post count: 3515

    You have an error
    ReferenceError: geodir_all_js_msg is not defined

    this happened also to another user (here)

    Ive alerted Stiofan

    #19648

    allinonemag
    Free User
    Post count: 10

    I´m Afraid I didn´t delete any categories y Just Updated the plugin, I don´t really Understand how yo fix this issue.

    #19650

    Simone
    Expired Member
    Post count: 3515

    I actually had a closer look at your website and noticed that there is no js conflict causign your black screen on the listing success page.

    It is a css conflict between the theme and our plugin that can be easily solved with this css.

    
    
    #geodir-wrapper {
        overflow: hidden;
    }
    #19655

    allinonemag
    Free User
    Post count: 10

    great, where should I place that Css? trying to see where could it work

    #19657

    allinonemag
    Free User
    Post count: 10

    What´s the location where I should input that css code?

    #19658

    Simone
    Expired Member
    Post count: 3515

    Insert that code in the style.css inside your child theme

    #19660

    allinonemag
    Free User
    Post count: 10

    I´m not doing it correctly 🙁 is there any tutorial or something that could show me how to do it correctly?

    #19662

    Simone
    Expired Member
    Post count: 3515

    Ive added the code into your style.css , you’re not using any child theme, it is recommended to have a child because if you will update the theme you will preserve the modifications.

    #19663

    allinonemag
    Free User
    Post count: 10

    Thanks alot, I´m kind of new at this :P, I´m still not able to see the places post, it is weird that I just updated today and everything stopped working. still getting the Black Screen

    #19665

    Simone
    Expired Member
    Post count: 3515

    Could you please update all the GD plugins? They’re outdated, you’ve only update the Geodirectory plugin (core).
    Thanks
    S.

    #19669

    allinonemag
    Free User
    Post count: 10

    I´ve Tried many times but the updates do not appear on the update tab on the dashboard even if I had placed my correct username and password for my GD membership. Don´t really know what the problem is

    #19670

    Simone
    Expired Member
    Post count: 3515

    You could download the files, and overwrite them via FTP in wp-content/plugins,
    Or you could delete them from the plugin section in WordPress, and upload the .zip files using the uploader

Viewing 15 posts - 1 through 15 (of 19 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount