Some Categories disappeared from Map when using locked location

This topic contains 27 replies, has 4 voices, and was last updated by  Paolo 8 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • May 24, 2016 at 8:51 am #197088

    Silks
    Full Member
    Post count: 305

    Some Categories have disappeared from the Map when using a locked location…

    you can see here on the home page all categories are visible on the map and working correctly.
    https://poi-australia.com.au/

    Then after locking the location the majority of the categories have disappeared…
    https://poi-australia.com.au/location/australia/victoria/

    List pages seem to work correctly, just the map that is not working

    i have tried clearing cache in GDBooster and running the geodirectory tools but hasn’t helped..

    thanks in advance for any help with this issue

    May 24, 2016 at 8:52 am #197089

    Silks
    Full Member
    Post count: 305
    This reply has been marked as private.
    May 24, 2016 at 9:06 am #197093

    Guust
    Moderator
    Post count: 29970

    Do you have any listings in other categories for that CPT in Victoria?

    See https://wpgeodirectory.com/change-logs/#v1.6.2
    Hide the empty categories on the map – CHANGED

    May 24, 2016 at 12:32 pm #197138

    Silks
    Full Member
    Post count: 305

    Yes the other the majority of the other categories are populated.

    @guust

    I have over 400 listings in victoria across multiple categories and it is only displaying 20

    This is our map filtered to Australia

    https://poi-australia.com.au/location/australia/

    All our listings are in Australia therefore the map should display exactly the same as the homepage does without the Australia filter. Except it displays 309 out of 833 listings. as it is display 4 out of 8 categories…

    This is a problem that seems to be consistent across all CPTs as long as the location is locked..

    hope we can get this sorted soon. Thanks

    May 24, 2016 at 12:55 pm #197174

    Guust
    Moderator
    Post count: 29970

    I can see on the AUstralia map that there are other listings in Victoria. I cannot find why that is happening. I’ll escalate for you.

    May 24, 2016 at 2:41 pm #197245

    Silks
    Full Member
    Post count: 305

    I have a plugin called query monitor installed and it shows some php errors. (see attached image)

    errors have been recent. not sure if it helps narrow down the problem???

    May 24, 2016 at 2:44 pm #197248

    Silks
    Full Member
    Post count: 305

    sorry image uploaded twice in previous comment

    May 24, 2016 at 4:27 pm #197292

    Paolo
    Site Admin
    Post count: 31206

    Stiofan is looking into it, he’ll let you know asap.

    Thanks

    May 24, 2016 at 4:42 pm #197329

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Please provide FTP details so i can debug this.

    Thanks,

    Stiofan

    May 24, 2016 at 11:46 pm #197628

    Silks
    Full Member
    Post count: 305
    This reply has been marked as private.
    May 25, 2016 at 9:56 am #197765

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Are you able to give me cpanel (if available) or database access, i can’t recreate this on our test servers.

    Stiofan

    May 25, 2016 at 1:59 pm #197942

    Silks
    Full Member
    Post count: 305
    This reply has been marked as private.
    May 26, 2016 at 11:48 am #198504

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    May 26, 2016 at 2:45 pm #198659

    Silks
    Full Member
    Post count: 305
    This reply has been marked as private.
    May 26, 2016 at 2:57 pm #198665

    Silks
    Full Member
    Post count: 305
    This reply has been marked as private.
  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 28 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount