Bought New Membership – Unable to Update Certain Addons

This topic contains 1 reply, has 2 voices, and was last updated by  Paolo 9 years, 2 months ago.

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  • June 13, 2016 at 4:35 pm #207841

    rocklandwebdesign
    Expired Member
    Post count: 2

    Hello Team,

    I recently began work on a site who had an old version of GeoDir installed and running, but their lic. had expired and they didn’t know any of the info.

    I went in, purchased a new membership under my personal info, but now in the plugin, after entering my credentials for GeoDir, it only lets me update the core plugin. Locations Manager, and other addons, are failing to update.

    Any ideas?

    June 13, 2016 at 4:57 pm #207879

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please try this: https://wpgeodirectory.com/support/topic/missing-update-notifications/

    If the version installed are very old it could fail, in that case we would need FTP credentials to moanually overwrite the files.

    once that done and adding the new license will unlock future auto updates no problem.

    Let us know,

    Thanks

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