Payments. 2 came out of my account.

This topic contains 2 replies, has 3 voices, and was last updated by  Paolo 10 years, 2 months ago.

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  • November 11, 2014 at 8:48 am #21133

    corymf
    Expired Member
    Post count: 172

    Hi: I’m not sure where to put this post.

    Hi. I am paying for 2 memberships. For some reason, money was taken out of my Paypal account.

    I paid for a 4 month membership on Nov 6, 2014.

    A year membership was taken out of my paypal account on Nov 7, 2014.

    I tried to contact Wpgeodirectory months ago about this, because there is not place to cancel a recurring payment in my account.

    Also, I e-mailed [email protected]. My ID # 0DL48801H13361714

    Please help.

    Cory

    November 11, 2014 at 9:35 am #21139

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Cory,

    Please private reply with your paypal email address and we will have a look at our records.

    Thanks,

    Stiofan

    November 11, 2014 at 4:13 pm #21179

    Paolo
    Site Admin
    Post count: 31206

    Hi Cory,

    I tried to contact Wpgeodirectory months ago about this, because there is not place to cancel a recurring payment in my account.

    This is not true, we don’t have any email from you asking any of this.

    Payments are cancelled on paypal, not here and there is a link right next to your membership status in the “My Account” box (see image attached) with instructions.

    Currently I can’t refund, because the payment is : Pending Until Nov 17, 2014

    Thanks

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