Fatal Error: Site Down

This topic contains 3 replies, has 2 voices, and was last updated by  Stiofan O’Connor 10 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • November 15, 2014 at 8:03 pm #21620

    Reena
    Free User
    Post count: 32

    Hi,

    Just updated. This is the message that I received and my site is down.

    Fatal error: Call to undefined function geodir_set_is_geodir_page() in /home/themummy/public_html/wp-content/plugins/geodir_location_manager/geodir_location_hooks_actions.php on line 558

    Thanks,

    Reena

    November 15, 2014 at 8:28 pm #21625

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    hi reena,

    Please private reply with wp-admin and ftp details.

    It is most likely your GD plugin is not active?

    Stiofan

    November 15, 2014 at 8:44 pm #21628

    Reena
    Free User
    Post count: 32

    Hi Stiofan,

    All fixed now. It was the same issue as DJ Africa so fixed it now by renaming plugins.

    Should the process for updating be that all the plugins are deactivated first and then Geodirectory is updated and then the remaining plugins activated and updated?

    Thanks,

    Reena

    November 15, 2014 at 8:51 pm #21629

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    ok good,

    no other plugins should not have to be deactivated first, we will be adding checks in the addons to prevent this in future.

    Thanks,

    Stiofan

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount