Facebook share is irratic !

This topic contains 12 replies, has 4 voices, and was last updated by  Guust 10 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • November 26, 2014 at 9:59 am #22640

    Steve Ashton
    Expired Member
    Post count: 72

    When sharing a Place to Facebook it Randomly says nothing about The Place & photos doesn’t load … although, the link appears on Facebook with a blank box and “Share.ES” displayed.

    Images are jpegs.

    Any ideas?

    Site is http://www.InEnglish.biz

    November 26, 2014 at 10:54 am #22646

    Guust
    Moderator
    Post count: 29970

    Do you mean when you share using the ShareThis link?
    I guess that has to do with http://www.sharethis.com.
    But I’ll ask the others too.

    November 26, 2014 at 11:25 am #22650

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Yes please elaborate on how exactly u are sharing.

    Stiofan

    November 26, 2014 at 12:31 pm #22671

    Steve Ashton
    Expired Member
    Post count: 72

    Yes Guust and Stiffen – I’ll attach a screen shot. I was using Safari, and going to try with Chrome today. The first image is where I share from, the second is what I would expect to see next before sharing to FB and when I see this it works ok.
    The third image is what I often see when there’s an error as there are no pictures and the transfer to FB shows “share.es” in the box where the picture and details should be.
    Hope that makes sense…

    November 26, 2014 at 12:36 pm #22676

    Steve Ashton
    Expired Member
    Post count: 72

    Also…. I don’t know if it’s related but my Home page, which is set to the Geodirectory homepage randomly disappears and replaces itself with the old WordPress home page

    November 26, 2014 at 12:39 pm #22678

    Steve Ashton
    Expired Member
    Post count: 72

    Me again… is does the same in Chrome too

    November 26, 2014 at 1:40 pm #22682

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Is there a particular page url u can give me that is not working?

    Stiofan

    November 26, 2014 at 3:08 pm #22695

    Steve Ashton
    Expired Member
    Post count: 72

    This is one that has never worked although there are others

    http://www.inenglish.biz/listing/france/midi-pyrenees/nogaro/businessservices/virtual-assistant/

    Thanks

    November 26, 2014 at 8:25 pm #22732

    Steve Ashton
    Expired Member
    Post count: 72

    Have just published another place URL – http://www.inenglish.biz/listing/france/bretagne/persquen/holidays/your-holiday-home-from-home-in-brittany/ and tried to share it to FB and got this

    November 26, 2014 at 9:49 pm #22771

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the only times I’ve experienced something similar is when I tried sharing a brand new post from a blog that wasn’t crawled frequently by search engine.

    Bascially if Google hadn’t indexed the page, the link shared was appearing with no image, just like yours. Once the page was index by major search engine, facebook was adding the image too.

    I don’t know if this has to do with Bing (which is partner with FB) or exactly why this is happening, but I did recreate the exact same thing on your website.

    This URL is still not indexed by any search engine:

    http://www.inenglish.biz/listing/france/bretagne/persquen/holidays/your-holiday-home-from-home-in-brittany/

    Result on Facebook: https://www.facebook.com/permalink.php?story_fbid=10154876316170183&id=113248705182

    This URL is indexed: http://www.inenglish.biz/listing/france/limousin/boussac/leisure/gems-and-crystals/

    Result on Facebook: https://www.facebook.com/permalink.php?story_fbid=10154876352430183&id=113248705182

    I don’t think it is anything we can fix on our side though. One thing you should fix instead are locations. You have some “all” locations that will confuse the system.

    GeoDirectory should be used only with real locations.

    You should also add the location switcher somewhere, or ppl will not be able to browse your website correctly.

    Thanks

    November 27, 2014 at 8:14 am #22828

    Steve Ashton
    Expired Member
    Post count: 72

    I don’t understand what you mean by “all” locations or real locations or a location switcher. So sorry for my ignorance.

    November 27, 2014 at 10:59 am #22832

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I updated the page u posted via the facebook debug tool, it told me that when it tried to crawl the page it responded with a 404, so i got it to crawl it again and it worked https://developers.facebook.com/tools/debug/

    Stiofan

    November 27, 2014 at 12:28 pm #22843

    Guust
    Moderator
    Post count: 29970

    This is what Paolo means:

    Go to GD > design > navigation > Show geodirectory navigation in selected menu locations > select your main menu there. You maybe already did that.

    Then go to GD > multilocations > settings > Show location switcher in menu > YES

    When you look at GD > multilocations > manage locations, you will see some locations that do not refer to a city – region – country, but they will include “all”, for example paris – all – france.
    That is because you have not set the location correctly when adding the listing in the admin area.
    All locations need to be in this format: city – region – country.

    This might be handy too: http://docs.wpgeodirectory.com/faqs/how-do-i-merge-locations/

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount