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Place Changes Won't Save

This topic contains 13 replies, has 3 voices, and was last updated by  Stiofan O’Connor 8 years, 11 months ago.

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  • Author
    Posts
  • July 21, 2016 at 3:33 pm #231456

    Rebecca Baron
    Buyer
    Post count: 10

    When trying to save this place, it won’t keep any of the changes to the map or the website link. Any ideas?

    July 21, 2016 at 3:34 pm #231457

    Rebecca Baron
    Buyer
    Post count: 10
    This reply has been marked as private.
    July 21, 2016 at 8:05 pm #231582

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    was that a copied/cloned listing? Becuase if I createone to test and modify it, everything works fine. The plugin yo uare using to duplicate posts is probably unaware of GD custom DB tables and it’s creating broken listings…

    Let us know,

    Thanks

    July 21, 2016 at 9:51 pm #231593

    Rebecca Baron
    Buyer
    Post count: 10

    It was doing it when we cloned the listing, so we created a new listing from scratch and it worked for a little while yesterday long enough to do what we did, but then it started doing it again. We’ve been using the duplicate posts plugins all along and haven’t had a problem until now. We can’t think of anything that has changed to create this.

    I just tried editing your “test” place you created and it lost all my changes. It seems to only work the time you create it and then it won’t let you make any changes after that.

    Rebecca

    July 22, 2016 at 3:36 pm #231887

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    July 23, 2016 at 4:56 pm #232414

    Rebecca Baron
    Buyer
    Post count: 10
    This reply has been marked as private.
    July 23, 2016 at 5:58 pm #232440

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Rebecca,

    That is strange, if you can provide me FTP and possibly WPEngine logins i will get to the bottom of it.

    Thanks,

    Stiofan

    July 27, 2016 at 2:52 am #233921

    Rebecca Baron
    Buyer
    Post count: 10
    This reply has been marked as private.
    July 27, 2016 at 9:34 am #234022

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You could use the GD import/export to export your listings and check all the locations are correct quickly and then re-import them to update them, this would solve the issue.

    Let us know how you get on.

    Thanks,

    Stiofan

    July 27, 2016 at 9:11 pm #234392

    Rebecca Baron
    Buyer
    Post count: 10
    This reply has been marked as private.
    July 27, 2016 at 9:23 pm #234396

    Rebecca Baron
    Buyer
    Post count: 10
    This reply has been marked as private.
    July 28, 2016 at 2:21 am #234557

    Rebecca Baron
    Buyer
    Post count: 10

    I think I finally figured it out. I played with tons of things and finally figured out that one of the place tags was corrupt. I’m sure it was because I tried to use locations like tags for some dumb reason until I decided to just use the place tags and the location and tag were called the same name, so it probably freaked out the system. So for now, don’t worry about this ticket.

    July 28, 2016 at 2:29 pm #234952

    Paolo
    Site Admin
    Post count: 31211

    Great, thanks for letting us know 🙂

    July 28, 2016 at 2:31 pm #234955

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for letting us know, just let me know if u need me to look at anything else.

    Thanks,

    Stiofan

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