Field data not saving on some entries

This topic contains 3 replies, has 2 voices, and was last updated by  Kor 9 years ago.

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  • August 3, 2016 at 8:38 am #239656

    Aaron Whittington
    Free User
    Post count: 3

    Hi,

    I am working on my site but keep coming across a few issues.

    When setting some of the places it does not save certain data when I update. It seems a bit random as it is only on some entries with others working fine. Can you help?

    One common example is on pages like:

    http://nightsoutinnewcastle.co.uk/bars-in-newcastle/aveika-late-bar

    I keep entering the Facebook/Twitter/Phone Number details but the just disappear when I update.

    Some let me put the data in but I cannot set the location. Every time I do it goes back to the default location when I update. See below:

    http://nightsoutinnewcastle.co.uk/bars-in-newcastle/pitcher-piano/

    Other thing is I don’t think the pinpoint feature on the main listing page is working, have I done something wrong?

    http://nightsoutinnewcastle.co.uk/bars-in-newcastle/

    Thanks,

    Aaron

    August 3, 2016 at 11:05 am #239745

    Kor
    Moderator
    Post count: 16516

    Hi Aaron,

    This could be caused by other 3rd party plugins conflicting with GD. Could you try disabling all plugins except GD and see if it works better. If not, do you think you can share temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    August 9, 2016 at 10:44 am #243750

    Aaron Whittington
    Free User
    Post count: 3

    Hi,

    I tried deactivating the plugins one by one but it did not seem to do anything.

    When I first did the places listings I left the details blank and then went back in at a later date to enter the exact location and details.

    Seems not to ever save these on a handful of the listings. Just keeps blank and with default location. Any ideas why?

    I have been setting the locations by coordinates as the set marker button does not work.

    Thanks,

    Aaron

    August 10, 2016 at 2:14 am #244241

    Kor
    Moderator
    Post count: 16516

    Hi Aaron,

    Do you think you can share temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

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