Listing page won't appear - GeoDirectory Support

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August 30, 2016 at 8:38 pm #256328

Alice Foeller
Full Member

Post count: 17

http://www.stjohnsworthington.org/add-listing

Page loads slowly, then when the form appears, the page finishes loading and resolves to an unstyled page with no form.

August 31, 2016 at 4:12 am #256575

Kor
Moderator

Post count: 16516

Hi Alice,

I’ve just checked your Website and I’m able to see the issue there. Do you think you can share WP temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

August 31, 2016 at 12:50 pm #256702

Guust
Moderator

Post count: 29970

This reply has been marked as private.

August 31, 2016 at 3:09 pm #256818

Paolo
Site Admin

Post count: 31211

Hi,

the website is indeed very slow and the only way to fix that would be to move to a better server plan.

I think the problem of reloading the add listing page is due to GeoLocation being triggered automatically and failing, but I can’t confirm that as the credentials provided don’t give me access to wp-admin.

Let us know,

Thanks

September 6, 2016 at 12:43 pm #260924

Alice Foeller
Full Member

Post count: 17

Yes, the credentials do — we moved the backend for security, and it’s located at stjohnsworthington.org/editsite

The credentials will work there. Thanks for looking at it!

September 6, 2016 at 12:58 pm #260926

Guust
Moderator

Post count: 29970

I tried the credentials too and although they let you login, I have not found a way to access the WP admin area given any of the links you gave.

September 6, 2016 at 6:55 pm #261293

Alice Foeller
Full Member

Post count: 17

I’m so sorry. Can you try again? I promoted the credentials to admin now. I didn’t realize it wasn’t.

September 6, 2016 at 8:23 pm #261316

Paolo
Site Admin

Post count: 31211

Hi Alice,

both the core plugin and the CPT add-on are outdated. Please add the license key that you find here for the CPT add-on in GD >> Auto Updates / Licensing and activate it.

Now you can update the core plugin 1st and 2nd the CPT add-on. You should always keep the plugin updated.

Let us know if you see any difference after the update. I suspect there could be a conflict with another plugin too.

As far as having a faster website, you should really consider a more performing server. https://wpgeodirectory.com/docs/server-requirements/

Let us know,

Thanks
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