map cluster not working

This topic contains 25 replies, has 3 voices, and was last updated by  Scott Macdonald 8 years, 1 month ago.

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  • September 7, 2016 at 10:58 am #261797

    Scott Macdonald
    Buyer
    Post count: 286

    hi there i have just uploaded the map cluster and activated it but nothing seems too be changing ?

    cheers
    scott

    http://www.stayscotland.scot

    September 7, 2016 at 10:59 am #261798

    Scott Macdonald
    Buyer
    Post count: 286
    This reply has been marked as private.
    September 7, 2016 at 11:38 am #261810

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Scott,

    I don’t see any reason ti would not be working other than a JS error on the page, the JS error is caused by Avada and WP 4.5+, the solution to that would be to update avada and hopefully that will fix the marker cluster also.

    Thanks,

    Stiofan

    September 7, 2016 at 11:54 am #261823

    Scott Macdonald
    Buyer
    Post count: 286
    This reply has been marked as private.
    September 7, 2016 at 12:10 pm #261827

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    It can’t be done by default but could be done with a bit of customization via 3rd party developer. Maybe post in the jobs section.

    Thanks,

    Stiofan

    September 8, 2016 at 1:17 pm #262617

    Scott Macdonald
    Buyer
    Post count: 286
    This reply has been marked as private.
    September 8, 2016 at 1:34 pm #262622

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Scott,

    Your Avada version is 3.8.8 but the latest Avada is 4.0.3, there are known issues with that version and WP 4.5+ which i think are causing all the problems.

    For payments yes you can offer a free trail and then it will auto take the payment.

    Stiofan

    September 9, 2016 at 9:18 am #263085

    Scott Macdonald
    Buyer
    Post count: 286

    Hi Stiffen

    I upgraded the avada theme but now the map is not showing

    cheers

    scott

    September 9, 2016 at 3:46 pm #263304

    Scott Macdonald
    Buyer
    Post count: 286
    This reply has been marked as private.
    September 9, 2016 at 5:31 pm #263350

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Scott,

    Can you provide FTP info please and i will debug it.

    Thanks,

    Stiofan

    September 9, 2016 at 7:17 pm #263442

    Scott Macdonald
    Buyer
    Post count: 286
    This reply has been marked as private.
    September 9, 2016 at 7:37 pm #263443

    Paolo
    Site Admin
    Post count: 31206

    are you sure those are FTP credentials? What’s the host name?

    Let us know,

    Thanks

    September 10, 2016 at 8:52 am #263612

    Scott Macdonald
    Buyer
    Post count: 286
    This reply has been marked as private.
    September 10, 2016 at 11:31 am #263659

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    FTP tells me the login is wrong, please check.

    Stiofan

    September 10, 2016 at 1:56 pm #263717

    Scott Macdonald
    Buyer
    Post count: 286
    This reply has been marked as private.
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