Search for a location is not working

This topic contains 7 replies, has 2 voices, and was last updated by  Guust 9 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #27068

    rightbrain
    Expired Member
    Post count: 13

    Hi,

    In the search category when we enter the location which are in the db it is showing as “No listings found which match your selection.” Can i know the where the problem is..?

    Thanks in advance

    #27069

    Guust
    Moderator
    Post count: 29970

    Are there listings in that location?
    When entering a location, GD will calculate the center of that location, and then return all listings within your set radius.
    For example, if you search in Canada, it will calculate where the centre is of Canada, and then return all listings within a 40 km radius.
    Somif you only have listings in the west and the East, you will have no results.
    Give us a URL and examples so we can understand better what you mean.

    #27070

    rightbrain
    Expired Member
    Post count: 13
    This reply has been marked as private.
    #27086

    Guust
    Moderator
    Post count: 29970

    What did you search for?
    You probably have navigated to a particular location without realizing because you are not using the location switcher, and you do not have a map.
    So when you accept to be geo-located, you don’t realize you are taken to a particular location. When you then search for something you are searching within the location.
    Go to /location and try again. That resets the location switch to everywhere.
    I also suggest you activate the switcher so your visitors can see where they have navigated to.

    #27114

    rightbrain
    Expired Member
    Post count: 13
    This reply has been marked as private.
    #27116

    Guust
    Moderator
    Post count: 29970

    You do not need the map, but you need to enable the switcher so your visitors can see where they have navigated to:
    GD > multilocation > settings > Show location switcher in menu > YES

    First make sure you added the menu at GD > design > navigation > Show geodirectory navigation in selected menu locations > pick your main menu.

    If you like, send us your admin details in a private message, then we can have a look at your settings.

    #27669

    rightbrain
    Expired Member
    Post count: 13
    This reply has been marked as private.
    #27674

    Guust
    Moderator
    Post count: 29970

    There seem to be a few things wrong with your theme.
    I think your multiple theme plugin is making things difficult, for example your menus are not working as normal, so the location switcher is not showing.
    I suggest you de-activate that plugin so you can get things to work, and then you maybe can activate it again if you want to and see whether it does not break things again.

    Or de-activate it, and let us know, then we can fine-tune your settings, so you can see how it works before you play with the themes again.

Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount