When plugin is active, Authors, Editors, Contributors can access dashboard

This topic contains 5 replies, has 3 voices, and was last updated by Paolo 8 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: login, roles

Author

Posts
October 20, 2016 at 1:10 am #288042

Bryan Eisenberg
Expired Member

Post count: 4

If an Admin tries to login they can get to the WordPress Dashboard but no other role can access the dashboard. They are automatically re-routed to the live home page. I am at a loss since I see no setting about roles in the plugin.

October 20, 2016 at 9:37 am #288181

Kor
Moderator

Post count: 16516

Hi Bryan,

That shouldn’t be happening, do you think you can share WP temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

Thanks!

October 20, 2016 at 11:47 am #288212

Bryan Eisenberg
Expired Member

Post count: 4

This reply has been marked as private.

October 20, 2016 at 6:03 pm #288600

Paolo
Site Admin

Post count: 31206

Hi,

there is only one option about this in GD and it is in GD > General > Allow user to see wp-admin area.

If this is set to no, only admin can. If it is set to yes, all users can.

Thanks

October 20, 2016 at 6:20 pm #288605

Bryan Eisenberg
Expired Member

Post count: 4

This reply has been marked as private.

October 20, 2016 at 6:23 pm #288612

Paolo
Site Admin

Post count: 31206

You are welcome 🙂
Author

Posts

Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Hurry! Get your 20% discount before it expires. Get 20% Discount