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How do I update my licence key?

This topic contains 5 replies, has 3 voices, and was last updated by  Paolo 8 years ago.

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  • October 27, 2016 at 2:36 pm #292955

    David Jones
    Expired Member
    Post count: 157

    Hi I am using GeoDirectory and need to update a few plug ins.I am being told

    Update Failed: Update package not available. GeoDirectory: Please make sure your licence keys are active GD>Auto Updates.

    How and where can I find or update my licence keys

    Thank you.

    October 27, 2016 at 6:51 pm #293051

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    November 1, 2016 at 11:21 am #295604

    David Jones
    Expired Member
    Post count: 157

    Hi Paolo

    This email address is nothing to do with me. I have [email protected] and [email protected] and maybe [email protected]

    I got geodirectory and have uploaded it to my website at least a year ago. Now my plugin admin is telling me i need to update my geodirectory but will not do it automatically and that I need a licence. I have sent you a screenshot.

    Can you advise on what I should be doing.

    Thanks

    David

    November 1, 2016 at 12:09 pm #295653

    liamlovely
    Free User
    Post count: 2

    Hi Paolo
    I had another with Geo Directory with the user name liamlovely, email [email protected] but I haven’t used it for a long time but now I am uncertain if i used that account to gwt GeoDirectory.

    How do I go about upgrading my current GD pluguns? Do I need membership? Will this give me automatic updates on all the gd plugins i am using at no additional cost apart from the cost of membership and will i be able to get additional plugins as and when I need them?

    If there is no history attached to the account liamlovely then I will delete the accounbt if it does not affect my plugin updates.

    Thanks
    David
    David

    November 1, 2016 at 2:28 pm #295829

    liamlovely
    Free User
    Post count: 2

    Hi Paolo

    As I understand it I need to become a member in order to update my plugins. I have done this but I did it for the old account user name liamlovely that we spoke about earlier. How do I go about transferring my purchase from user liamlovel to user davidccuk?

    Thanks

    November 1, 2016 at 5:05 pm #296048

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you are confusing me big time, please only use one account and avoid opening multiple accounts.

    This user now has a membership, please only use this: https://wpgeodirectory.com/support/members/davidccuk/

    Thanks

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