Issue with Reviews

This topic contains 2 replies, has 3 voices, and was last updated by Paolo 8 years ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: reviews

Author

Posts
November 22, 2016 at 10:51 pm #308741

sean hyne
Expired Member

Post count: 4

Hello, I have refreshed 3x and cleared the cache and still the reviews summary does not reflect MY Changes to my 1 review. SEE this page

http://austincoworkingspaces.com/coworking/texas/austin/coworking/atx-factory/#reviews

Clearly Overall Value should be 3 * , not 5, since there is only one review. IT took my first thought, not my CHANGE 20 minutes later.

November 23, 2016 at 2:21 am #308791

Kor
Moderator

Post count: 16516

Hi Sean,

I’ve just checked that link you’ve shared and it seems to work fine. That’s how a multi rating system works as it calculates the average rating from all individual ratings.

Thanks!

November 23, 2016 at 6:01 pm #309267

Paolo
Site Admin

Post count: 31206

Hi,

just FYI, the overall rating is not calculated as the avarage of individual ratings. They are totally disconnected.

In this case the overall is 4 stars, because the overall rating of the only review is 4 stars.

Thanks
Author

Posts

Viewing 3 posts - 1 through 3 (of 3 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Hurry! Get your 20% discount before it expires. Get 20% Discount