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Reinstall clean plugin

This topic contains 10 replies, has 5 voices, and was last updated by  Paolo 8 years, 3 months ago.

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  • December 29, 2016 at 10:34 am #332641

    Ignacio
    Expired Member
    Post count: 4

    Good morning.

    Sorry for my bad English.

    I have a problem with the uninstallation of the plugin.

    I installed Geodirectory in web of production. I did a backup web and it installed in local. I want to start all over again and I turn off the plugin, delete the plugin and DB data. But this does not seem to be everything. When I install the plugin again all changes made previously are again. (Changes CSS, Places, categories, etc.)

    Can help me someone to know as a reinstall of 0 the plugin?

    Thanks a lot

    December 29, 2016 at 11:31 am #332737

    Kor
    Moderator
    Post count: 16516

    Hi there,

    This usually means that you did not clear the database completely. Check out this blog and try to follow the steps mentioned in it http://www.wpbeginner.com/plugins/how-to-reset-your-wordpress-database-to-default-settings/

    Thanks

    December 29, 2016 at 12:06 pm #332756

    Ignacio
    Expired Member
    Post count: 4

    Hi.

    Thanks for your quick response!

    I just tried this method but completely erased all the data. In the local installation I have’t problems, but this I need to do in production and it is not possible. I just want to delete Geodirectory.

    Is there no other possibility?

    Thank you very much

    December 29, 2016 at 12:16 pm #332763

    Guust
    Moderator
    Post count: 29970

    Did you tick all the boxes at GD > General > Uninstall settings
    before deleting the plugin?

    December 29, 2016 at 4:01 pm #332940

    Ignacio
    Expired Member
    Post count: 4

    Hi Guust!

    Yes I have. The general settings of the plugin if they are deleted (Google API Key, etc.), but categories and places still appear.

    I do not know very well what to do anymore.

    December 29, 2016 at 4:31 pm #332952

    andrea nardoni
    Buyer
    Post count: 70

    a me interessa inviare una newsletter a tutti gli iscritti attivi.

    December 29, 2016 at 4:46 pm #332954

    Kor
    Moderator
    Post count: 16516

    Hi Andrea,

    Please open a new thread for your issue in order for us to better help you with your issue.

    Thanks!

    December 29, 2016 at 6:08 pm #332998

    Paolo
    Site Admin
    Post count: 31211

    @ignacio, you must delete the posts and categories before uninstalling, those are posts, not plugin options and no plugin will ever remove posts or categories you created with it when uninstalling it.

    @andrea please never highjack other’s people topics, that is very rude. Always open your own tickets for any request unless you are talking about the exact same request made by another user.

    Thanks

    December 29, 2016 at 6:34 pm #333012

    andrea nardoni
    Buyer
    Post count: 70

    non ho capito niente.

    December 29, 2016 at 6:35 pm #333013

    Ignacio
    Expired Member
    Post count: 4

    Thank you very much.

    Between @guust and @paolo, I have managed to solve the problem.

    A greeting.

    December 29, 2016 at 6:49 pm #333019

    Paolo
    Site Admin
    Post count: 31211

    @ignacio you are welcome

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