Help - lost page - GeoDirectory Support

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January 12, 2017 at 8:37 pm #341703

MICOLE
Lifetime Member

Post count: 43

Hi. I was in the Geodirectory within my WP editing and went to the GD tools and pages check. I asked it to fix what it said was wrong with the home page and now one of my site pages has been deleted. Is there a way to restore it and undo this? The page was one of my site’s pages where the directory was to be housed. Thanks!

January 13, 2017 at 4:24 am #341917

Kor
Moderator

Post count: 16516

Hi Micole,

Have you checked the “trash” and see if the page is still there? If it’s a GD home page, you can easily create another one as explained here https://wpgeodirectory.com/docs/basic-installation/#home . If you still need help, please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

January 13, 2017 at 9:44 pm #342251

MICOLE
Lifetime Member

Post count: 43

This reply has been marked as private.

January 14, 2017 at 12:48 am #342325

Paolo
Site Admin

Post count: 31211

Hi Micole,

I’m not sure I understand the problem, all GD Pages are where they should and you don’t have any page in the trash bin.

Can you please try to explain the problem with more details?

Thanks

January 14, 2017 at 11:25 am #342523

Stiofan O’Connor
Site Admin

Post count: 22956

Hello,

The only way you could have lost the homepage with the fix is if you did all these things:
#1 GD>Permalinks>homepage, set a new page
#2 delete the page you set as homepage
#3 kept the original GD homepage but never changed the slug from “gd-home”

In this situation the tool will see the page id you set for the homepage does not exist anymore and there must be a problem, to resolve all problems it will delete any page with the gd-home slug and recreate it as a new page.

If this is what happened they only way to get the info back is if your host has DB backups (most do)

Thanks,

Stiofan

January 15, 2017 at 8:54 pm #343153

MICOLE
Lifetime Member

Post count: 43

Hi. I believe now that it renamed the page to locations and the layout changed. It used to be called “destinations” and was one of the selections on my homepage header. I don’t know if there is a way to backtrack – can you tell me? Thanks. If it’s to go to a backup I will just do that.

January 16, 2017 at 9:36 pm #343814

Paolo
Site Admin

Post count: 31211

Hi,

there is no undo, you’ll need to use a back up.

Thanks
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