Update Error

This topic contains 4 replies, has 3 voices, and was last updated by  Simone 9 years, 7 months ago.

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  • March 18, 2015 at 4:31 am #34379

    directory
    Expired Member
    Post count: 1502

    I tried updating my site a few times but this error keep showing up:

    An error occurred while updating GeoDirectory Review Rating Manager: Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. Internal Server Error

    I get the same error for the other addons.

    Is there something wrong with my subscription?

    March 18, 2015 at 9:35 am #34387

    Simone
    Expired Member
    Post count: 3515

    Hello, please try to run the GD Tool “Clear all GD version numbers”
    If you’re using your email as username try to use your username (manilaboy in this case).

    March 18, 2015 at 7:03 pm #34458

    Paolo
    Site Admin
    Post count: 31206

    Where you able to update?

    Let us know,

    Thx

    March 19, 2015 at 3:01 am #34528

    directory
    Expired Member
    Post count: 1502

    Thank you, guys. I was able to update but it took several tries. It only worked when I re-saved auto update settings. Is this a common issue?

    March 19, 2015 at 9:54 am #34545

    Simone
    Expired Member
    Post count: 3515

    sometime it happens 🙂

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