Update Error

This topic contains 4 replies, has 3 voices, and was last updated by Simone 9 years, 8 months ago.

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Tagged: update

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March 18, 2015 at 4:31 am #34379

directory
Expired Member

Post count: 1502

I tried updating my site a few times but this error keep showing up:

An error occurred while updating GeoDirectory Review Rating Manager: Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. Internal Server Error

I get the same error for the other addons.

Is there something wrong with my subscription?

March 18, 2015 at 9:35 am #34387

Simone
Expired Member

Post count: 3515

Hello, please try to run the GD Tool “Clear all GD version numbers”
If you’re using your email as username try to use your username (manilaboy in this case).

March 18, 2015 at 7:03 pm #34458

Paolo
Site Admin

Post count: 31206

Where you able to update?

Let us know,

Thx

March 19, 2015 at 3:01 am #34528

directory
Expired Member

Post count: 1502

Thank you, guys. I was able to update but it took several tries. It only worked when I re-saved auto update settings. Is this a common issue?

March 19, 2015 at 9:54 am #34545

Simone
Expired Member

Post count: 3515

sometime it happens 🙂
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