Near me - Location indicator is not working

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: location indicator, near me

Author

Posts
February 4, 2017 at 6:33 am #354706

wci
Expired Member

Post count: 1035

Hi Support team,

the indicator for near me is not working. Usually there was on map the indicator (blue point) which state the user’s location, but this is not there any more. Either with PC or Mobile approach.

URL CPT = Service; Location = Leipzig
Screen Shot

Please help re-activate the function back.

BR, Alex

February 4, 2017 at 6:35 am #354707

wci
Expired Member

Post count: 1035

This reply has been marked as private.

February 4, 2017 at 7:33 am #354713

Guust
Moderator

Post count: 29970

It is working fine for me but only if I add the Near Me button somewhere, because you do not have redirection set up in the Advanced Search settings.

Thanks

February 4, 2017 at 12:24 pm #354753

wci
Expired Member

Post count: 1035

Hi Guust,

I have now activated those settings but still no (blue) location indicator is available.

screen shot > https://www.screencast.com/t/GBh3QdjodaO

Please help to setup proper, that users location will indicated and the nearest function will work proper again.

BR, Alex

February 4, 2017 at 1:42 pm #354791

Guust
Moderator

Post count: 29970

I’ll get the developers to look at this after the weekend.
I can get the compass back by selecting “Use old non-styled form” at GD > Design > Search
but then the “search” button disappears.
It seems there are a few customizations but I can not pinpoint them.

Thanks for your patience.

February 4, 2017 at 1:52 pm #354798

wci
Expired Member

Post count: 1035

Hi Guust,

ok thanks. Also I realized on mobile approach that it has indicated, but the indicator do not changes his position when the user is on the go. I mean if the user is walking further, then the location is also not changing, even after refresh page. Usually the position shall be differ according the user is changing his position.

I tested by using while I was driving away about 20 km and the location indicator was still in same position as the first time it has been indicated.

I also hope that there is no difference if the user is logged in or not.

Looking forward to solve this issue soon.

Thanks and have a great weekend.

BR, Alex

February 6, 2017 at 11:40 am #355787

Stiofan O’Connor
Site Admin

Post count: 22956

This reply has been marked as private.

February 6, 2017 at 6:47 pm #356027

wci
Expired Member

Post count: 1035

Hi please check again. This was only a temporary failure.

BR, Alex

February 24, 2017 at 3:36 pm #363654

wci
Expired Member

Post count: 1035

Hello all togehter,

I am having again a problem with my “near me” button. When using the german approach “in meiner Nähe” and click on that button, then the site is loading its location in english /location/me/ instead of german /de/location/me/ language.

How and where am I able to change this?
I tried to find within WPML string translations but was not able to find, please help!

Thanks in advance and
BR, Alex

February 25, 2017 at 2:38 pm #363880

Stiofan O’Connor
Site Admin

Post count: 22956

I have added that as a bug and it will be looked at Monday.

Stiofan

February 25, 2017 at 4:25 pm #363891

wci
Expired Member

Post count: 1035

OK – thanks and have a nice weekend.

BR, Alex

February 25, 2017 at 4:41 pm #363896

Stiofan O’Connor
Site Admin

Post count: 22956

Thanks Alex, you too!

February 27, 2017 at 7:25 am #364046

Kiran
Moderator

Post count: 7069

Hi Alex,

This is not a bug, you have a Location page not translated for DE language. So it redirects to the EN location page as it couldn’t find location page in DE language.
I have translated it now for German and not it working fine.

Thanks,
Kiran

February 27, 2017 at 7:34 am #364048

wci
Expired Member

Post count: 1035

Hi Kiran,

AHH – OK – Thank you!
Sorry that was out of my scope and did not realized that this could be the reason.

BR, Alex
Author

Posts