Review feature of free theme

This topic contains 6 replies, has 3 voices, and was last updated by  Paolo 8 years, 1 month ago.

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  • #357613

    Nievo Jan
    Free User
    Post count: 31

    Was the review feature of the free theme removed? Because I noticed today that it’s just like an ordinary comment box, the fiver stars rating is gone. Please see enclosed file.

    #357715

    Guust
    Moderator
    Post count: 29970

    Did you allow reviews without ratings at GD > General > General tab?

    #358423

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    we didn’t remove it, other than what Guust suggested, make sure you didn’t install a plugin that takes over your commenting system as well. (Jetpack for example.)

    Let us know,

    Thanks

    #359656

    Nievo Jan
    Free User
    Post count: 31

    The “Disable rating on comments” is uncheck so I believe it’s not the culprit. Although I have installed Jetpack but I have no idea if I activated comment from Jetpack. I still have to check on this.

    #359663

    Paolo
    Site Admin
    Post count: 31211

    Let us know if that is it…

    #359678

    Nievo Jan
    Free User
    Post count: 31

    I was Jetpack’s fault. Everything is back to normal now. Thank you so much!

    #359680

    Paolo
    Site Admin
    Post count: 31211

    You are welcome 🙂

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