Fatal Error White Screen Of Death

This topic contains 3 replies, has 3 voices, and was last updated by  Paolo 8 years, 2 months ago.

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  • February 12, 2017 at 5:15 am #360522

    Sam Joel
    Free User
    Post count: 41

    Hi Guys,

    Your plug hads just caused my site to go down…again.

    http://www.airrealty.com is not visible due to fatal error. Instead, user can only see white screen of death.

    Can you please fix this? and explain why it has happened again.

    Is this something I can expect to happen often if I continue using your plug in?

    February 12, 2017 at 5:28 am #360524

    Sam Joel
    Free User
    Post count: 41

    Ok Disregard. The issue has been solved.

    One of the GD plug ins folders was causing an error. The GD Stripe pyament gateway. I have simply deleted and now I will reinstall.

    You can mark this ticket as resolved.

    February 12, 2017 at 5:46 am #360526

    Guust
    Moderator
    Post count: 29970

    Thanks for letting us know.

    February 12, 2017 at 7:44 pm #360984

    Paolo
    Site Admin
    Post count: 31211

    Make sure the payment manager is installed and active before reinstalling the Stripe extension.

    Thanks

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