Confusing payment preview message

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 7 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • February 21, 2017 at 12:46 pm #362825

    Joei Huang
    Expired Member
    Post count: 19

    Hi!

    I have a package named like this to make it clear – Monthly Basic With Free Two Weeks Trial

    But when a user previews a listing it goes like this

    You are going to pay $168.00 ( Free trial for the first 14 days Then charged for each month, for 12 installments ) & alive days are 14 as Monthly Basic With Free Two Weeks Trial listing.

    The portion “& alive days are 14 as Monthly Basic With Free Two Weeks Trial listing.” is very confusing. How do we change or remove this?

    Also, I am assuming after 14 days, paypal should automatically start charging my client right?

    Thank you for your help

    February 21, 2017 at 2:07 pm #362860

    Guust
    Moderator
    Post count: 29970

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    February 22, 2017 at 12:12 am #363054

    Joei Huang
    Expired Member
    Post count: 19

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    February 22, 2017 at 3:08 am #363067

    Guust
    Moderator
    Post count: 29970

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount