Empty details page

This topic contains 7 replies, has 3 voices, and was last updated by  Guust 8 years, 1 month ago.

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  • February 25, 2017 at 2:02 am #363793

    Diego Betancourt
    Free User
    Post count: 6

    Hi, I’m setting up geodirectory plugin in my site, after import some dummy data and create a couple of places, my site is not showing the details page properly. Details top section and details sidebar do not load, you will see a grey area background instead of that. And also neither the default wp menu nor the footer widgets are being loading.

    I will appreciate any help.

    February 25, 2017 at 3:10 am #363796

    Guust
    Moderator
    Post count: 29970

    Please post your WP admin details and URL in a private reply so we can check your settings. Thanks.

    February 25, 2017 at 2:14 pm #363879

    Diego Betancourt
    Free User
    Post count: 6
    This reply has been marked as private.
    February 25, 2017 at 4:17 pm #363890

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Diego,

    There seems to be an error on the page, you can check the site error logs or if you provide FTP info i will fix whatever it is 🙂

    Thanks,

    Stiofan

    February 25, 2017 at 10:18 pm #363916

    Diego Betancourt
    Free User
    Post count: 6
    This reply has been marked as private.
    February 26, 2017 at 12:05 am #363919

    Guust
    Moderator
    Post count: 29970

    Please ask your server admin to install the mb_strpos PHP module on your server.
    That is installed by default in 99% of servers.

    Thanks

    February 26, 2017 at 12:31 am #363923

    Diego Betancourt
    Free User
    Post count: 6

    Hi, Guust.

    I really appreciate your help. I installed the mb_strpos PHP module in the server using this command: sudo apt-get install php7.0-mbstring and restarted the service using: sudo service apache2 restart, after that I checked the details page and everything works perfect.

    Thanks for this amazing plugin and this great support.

    February 26, 2017 at 12:41 am #363925

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂
    and enjoy GD !

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