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Social importer 111 error

This topic contains 4 replies, has 2 voices, and was last updated by  nespainvest 9 years, 7 months ago.

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  • April 8, 2015 at 5:39 pm #36567

    nespainvest
    Free User
    Post count: 109

    Can somebody please tell me why I get error 111 messages when I try to import a Facebook page to add a new place or a event? In the last version it was some times 50/50 but now I can´t import at all anymore.

    The token permission time need to refresh every day and I get always a permission what´s ending earlyer as the time in my Country Spain. Can this be the reason?

    April 8, 2015 at 8:36 pm #36587

    Paolo
    Site Admin
    Post count: 31206

    Error 111 is a Facebook app error.

    If you connect your app to your FB account after entering the token and api keys in the social import settings, the token will never expire as it will refresh it automatically.

    Thanks

    April 9, 2015 at 9:25 am #36623

    nespainvest
    Free User
    Post count: 109
    This reply has been marked as private.
    April 9, 2015 at 6:31 pm #36694

    Paolo
    Site Admin
    Post count: 31206

    Please delete the facebook app and start over.

    When you enter the new token and key, make sure to go all the way and connect your profile to the app created.

    I’ve just tested again and it works as it should.

    Thanks

    April 10, 2015 at 2:50 pm #36784

    nespainvest
    Free User
    Post count: 109

    Hi,

    Can’t delete the facebook app. It’s coming back automaticly. You need to de-activate the olugin if you want to do that. By the way.

    I don’t think it’s a fault by me because in the Event plugin it works.

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