Initial Installation Error

This topic contains 8 replies, has 3 voices, and was last updated by  Guust 9 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • March 20, 2017 at 8:56 pm #368720

    Christian Wert
    Free User
    Post count: 8

    Clean WordPress Install. No other plugins.

    Warning: session_start(): user session functions not defined in /srv/bindings/4f39a1f7816543bca1e65735836035bc/code/wp-content/plugins/geodirectory/geodirectory-functions/geodir-class-session.php on line 280 Fatal error: session_start(): Failed to initialize storage module: user (path: ) in /srv/bindings/4f39a1f7816543bca1e65735836035bc/code/wp-content/plugins/geodirectory/geodirectory-functions/geodir-class-session.php on line 280

    March 20, 2017 at 10:02 pm #368732

    Christian Wert
    Free User
    Post count: 8

    It looks like this is an issue with permissions on the /tmp folder used for session data. Working on it now with my host.

    March 20, 2017 at 10:03 pm #368733

    Guust
    Moderator
    Post count: 29970

    I was about to say that it seems a server issue.
    I also alerted one of the developers to your question, he might be able to give some pointers too.

    Thanks

    March 20, 2017 at 10:34 pm #368736

    Christian Wert
    Free User
    Post count: 8

    Here is the response from Pantheon.io

    —-

    Hi Christian,
    Sorry, that’s not possible to change the /tmp directory permission, as it is globally used by the system.
    I suggest to take a look or ask wpgeodirectory author how to change the target path of the temp directory.
    I suggest using wp-config/uploads/private/tmp instead.
    Again, I’m very sorry that we cannot alter the permission for you.
    All the best,
    Albert

    March 21, 2017 at 12:12 am #368738

    Guust
    Moderator
    Post count: 29970

    Can you install any other plugins? Or do they give the same problem? If so, you can upload the files using FTP, or find another server.
    Thanks

    March 21, 2017 at 6:43 am #368755

    Kiran
    Moderator
    Post count: 7069

    Hi Christian,

    To get work PHP sessions on site you should have session save path writable.

    So to fix this session problem:

    Either you have to make session.save_path writable
    OR
    Add following line to your wp-config.php, it will use WP_Session instead of PHP sessions, within entire GeoDirectory + GeoDirectory Addons.

    define( ‘GEODIR_USE_PHP_SESSIONS’, false );

    Let us know.

    Thanks,
    Kiran

    March 21, 2017 at 4:38 pm #368873

    Christian Wert
    Free User
    Post count: 8

    Yes, other plugins will install and work. I have multiple sites on Pantheon and many of them have multiple plugins. This is the first issue of this type I have had with a plugin on Pantheon.

    I tried adding the config file setting and received a new error.

    Notice: Use of undefined constant ‘GEODIR_USE_PHP_SESSIONS’ – assumed ‘‘GEODIR_USE_PHP_SESSIONS’’ in /srv/bindings/4f39a1f7816543bca1e65735836035bc/code/wp-config.php on line 151 Warning: session_start(): user session functions not defined in /srv/bindings/4f39a1f7816543bca1e65735836035bc/code/wp-content/plugins/geodirectory/geodirectory-functions/geodir-class-session.php on line 280 Fatal error: session_start(): Failed to initialize storage module: user (path: ) in /srv/bindings/4f39a1f7816543bca1e65735836035bc/code/wp-content/plugins/geodirectory/geodirectory-functions/geodir-class-session.php on line 280

    If I can get this working and demo it to my client then they will buy the subscription package.

    March 21, 2017 at 4:59 pm #368887

    Christian Wert
    Free User
    Post count: 8

    I was able to solve the issue by installing this plugin:

    https://wordpress.org/plugins/wp-native-php-sessions/

    March 21, 2017 at 10:35 pm #368962

    Guust
    Moderator
    Post count: 29970

    Thanks for letting us know that it is fixed.

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount