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April 17, 2015 at 6:55 pm #37421

Henk Petter
Buyer

Post count: 10

I just ran the updates for the geolocations plugin and it broke my theme.
Several functions are not working anymore for instance the slider.
Trying to restore a backup now.
I am using the theme “trim” from Elegant themes.

Hope you can help.
Henk Petter

April 17, 2015 at 7:04 pm #37424

Paolo
Site Admin

Post count: 31211

Hi Henk,

have you tried clearing your browser cache?

In case you have and it didn’t fix the problem, please provide a URL and wp admin credentials in a private reply.

Thanks

April 18, 2015 at 2:33 pm #37492

Henk Petter
Buyer

Post count: 10

Hi Paolo,

I did restore the backup. So this buys us time.

The website is not directly accessible yet because we are still filling it up with data.You will have to change your HOST file to get to it.

Is the update you send essential? Or can we wait until the site is up and running?

Kind regards
Henk

April 18, 2015 at 7:04 pm #37508

Paolo
Site Admin

Post count: 31211

Updates are always essential. Keeping plugins outdated will lead to more problem and we only provide support for the latest version.

Thanks

April 24, 2015 at 12:49 pm #37916

Henk Petter
Buyer

Post count: 10

This reply has been marked as private.

April 24, 2015 at 10:38 pm #37963

Simone
Expired Member

Post count: 3515

This reply has been marked as private.

April 28, 2015 at 10:50 pm #38184

Henk Petter
Buyer

Post count: 10

This reply has been marked as private.

April 29, 2015 at 11:53 am #38200

Simone
Expired Member

Post count: 3515

This reply has been marked as private.

May 1, 2015 at 7:43 am #38400

Henk Petter
Buyer

Post count: 10

This reply has been marked as private.

May 8, 2015 at 7:58 pm #39092

Paolo
Site Admin

Post count: 31211

Sorry for the long delay… I can’t even find the login form.

Can you please indicate where the wp-login.php page is?

Thanks and my apologies again for the delay, the notification of your reply never got into our inbox.

May 8, 2015 at 8:05 pm #39096
Simone
Expired Member

Post count: 3515
Hello Henk, I’m trying to get into you website, I have your IP in my hosts, but when I try to open your website i have this error
```
This webpage has a redirect loop

ERR_TOO_MANY_REDIRECTS
```
May 8, 2015 at 8:06 pm #39097

Paolo
Site Admin

Post count: 31211

ok I was able to visit your website, please remove that weird CLEF login plugin and anything else that can slow down support.

Thank you

June 23, 2015 at 7:28 pm #43413

Henk Petter
Buyer

Post count: 10

This reply has been marked as private.

June 23, 2015 at 7:39 pm #43417

Henk Petter
Buyer

Post count: 10

This reply has been marked as private.

June 24, 2015 at 4:19 pm #43492
Paolo
Site Admin

Post count: 31211
Hi,

there is function in a theme javascript creating a conflict, it should be easily solved.
```
TypeError: $featured.flexslider is not a function
http://www.yoursite.com/wp-content/themes/Trim/js/custom.js?ver=1.0
Line 116
```
Please provide FTP credentials and I’ll try to fix it.

Thanks
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