Character Limit Bug

This topic contains 14 replies, has 3 voices, and was last updated by  Stiofan O’Connor 7 years, 10 months ago.

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  • May 3, 2017 at 3:13 pm #376739

    Jeff Adams
    Free User
    Post count: 1780

    Description field in add listing page allows me to enter beyond character limit.

    See in attached images how the last word “spin” in the description field of the add listing page is not in the “preview listing”.

    The site is http://www.DealersBest.com and this data is just silly test data…

    May 3, 2017 at 10:04 pm #376799

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I can’t recreate this on our demo, if you provide admin credentials we will check this directly on your website.

    Thanks

    May 4, 2017 at 1:43 am #376818

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    May 4, 2017 at 4:19 pm #376923

    Paolo
    Site Admin
    Post count: 31211

    Hi,
    when adding a new listing, the description field as a maxlength=”140″ set so it’s impossible to add more that 140 characters.

    I see from the screenshot on your 1st post that you were editing a post and not adding a new post. Did you add the description before adding the limit?

    Or did you add that listing from the back end?

    Let us know,

    May 5, 2017 at 1:14 am #376976

    Jeff Adams
    Free User
    Post count: 1780

    I just tried on a new listing and it’s still doing it.

    May 5, 2017 at 1:15 am #376977

    Jeff Adams
    Free User
    Post count: 1780

    When I tried it was from the front end.

    May 5, 2017 at 1:21 am #376979

    Paolo
    Site Admin
    Post count: 31211

    What browser are you using?

    May 5, 2017 at 3:41 am #376991

    Jeff Adams
    Free User
    Post count: 1780

    Google Chrome

    May 5, 2017 at 6:40 pm #377115

    Paolo
    Site Admin
    Post count: 31211

    Just tested on Chrome and I can’t add more than 140 characters too.

    Can you tell us exactly the steps you take to recreate the problem?

    May 6, 2017 at 5:13 am #377169

    Jeff Adams
    Free User
    Post count: 1780

    I made a video of it happening for you to see:

    May 6, 2017 at 2:05 pm #377207

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Jeff,

    I can’t recreate this either, it seems to be something releated to ” ‘ ” in the text, it only happens then, i guess its a “the_content” filter in a plugin doing something. If you provide FTP info i can probably track it down quicker, other wise you would have to disable each one and keep trying.

    Thanks,

    Stiofan

    May 8, 2017 at 4:58 pm #377425

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    May 9, 2017 at 8:58 am #377542

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the info, the problem seemed to be in the prices and payments manager, i updated you to the latest beta version and installed the “invoicing” plugin, you should check your settings there but now everything seems to be working ok.

    Thanks,

    Stiofan

    May 9, 2017 at 11:31 am #377567

    Jeff Adams
    Free User
    Post count: 1780

    Great job! Thank you for the prompt response! It’s working spot on now 🙂 You guys rock!

    May 10, 2017 at 9:14 am #377713

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Great! 🙂

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