Deactivating/updating Geodirectory breaks my site

This topic contains 30 replies, has 5 voices, and was last updated by  Jonny S 7 years, 1 month ago.

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  • May 9, 2017 at 10:55 am #377560

    Jonny S
    Expired Member
    Post count: 83

    Hi, for some reason every time I deactivate or update Geodirectories it breaks my site.

    Can anyone help?

    Thanks

    May 9, 2017 at 10:57 am #377561

    Jonny S
    Expired Member
    Post count: 83
    This reply has been marked as private.
    May 9, 2017 at 12:12 pm #377575

    Kor
    Moderator
    Post count: 16516

    Hi Jonny,

    Could you elaborate a little bit more about the issue? Do you mean after updating you’re unable to access the WP dashboard?

    Thanks!

    May 9, 2017 at 12:21 pm #377580

    Jonny S
    Expired Member
    Post count: 83

    If I deactivate the plugin I get a http 500 error when I try to access my site. I tried updating the plugin and it did the same thing. Ended up having my host roll back my site to fix it.

    May 9, 2017 at 12:41 pm #377587

    Kor
    Moderator
    Post count: 16516

    Hi Jonny,

    Could you please share FTP access to your server so that we could check further?

    Thanks!

    May 9, 2017 at 12:46 pm #377589

    Jonny S
    Expired Member
    Post count: 83

    I have sent you it through a private reply however it’s not showing in this chat. Did you receive the message?

    May 9, 2017 at 12:47 pm #377590

    Kor
    Moderator
    Post count: 16516

    Hi Jonny,

    No, I can’t see anything yet. Could you try again?

    Thanks!

    May 9, 2017 at 12:53 pm #377591

    Jonny S
    Expired Member
    Post count: 83

    tried again, the private reply is not appearing in chat like it normally does….

    May 9, 2017 at 12:55 pm #377592

    Jonny S
    Expired Member
    Post count: 83
    This reply has been marked as private.
    May 9, 2017 at 12:59 pm #377596

    Jonny S
    Expired Member
    Post count: 83

    Private reply is not working for me. Do you have an email address I can send the ftp details to?

    May 9, 2017 at 1:55 pm #377601

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    May 9, 2017 at 1:58 pm #377602

    Jonny S
    Expired Member
    Post count: 83

    Thanks, I will email you tomorrow.

    May 10, 2017 at 9:54 am #377718

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Are you updating all addons after core? When updating core you should update all addons also.

    Stiofan

    May 16, 2017 at 11:23 am #378567

    Jonny S
    Expired Member
    Post count: 83
    This reply has been marked as private.
    May 16, 2017 at 2:44 pm #378596

    Jonny S
    Expired Member
    Post count: 83

    I have emailed Kor about this issue.

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