Cannot access the author page

This topic contains 10 replies, has 3 voices, and was last updated by  Paolo 7 years, 10 months ago.

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  • #381484

    JC Martin
    Free User
    Post count: 12

    I cannot access the author page. When you click on any account link (site/author/username) it redirects to home.
    Typing the url in the browser has the same result.

    Help.

    JC

    #381487

    Kor
    Moderator
    Post count: 16516

    Hi JC,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    Thanks!

    #381490

    JC Martin
    Free User
    Post count: 12
    This reply has been marked as private.
    #381497

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    there must be a plugin conflicting. Did you try deactivating all non GD plugins for a moment to test?

    Let us know,

    Thanks

    #381501

    JC Martin
    Free User
    Post count: 12

    It’s yoast.

    Testing now.

    Any tips?

    #381502

    Paolo
    Site Admin
    Post count: 31211

    I was almost positive it was Yoast, there should be an option to disable the author pages, I just don’t remember where it is. You should try asking to their support staff.

    Let us know,

    Thanks

    #381503

    JC Martin
    Free User
    Post count: 12

    SOLVED

    Yoast setting “multiple authors” must be set to yes.

    Thanks, sometimes I need to be reminded to take the basic steps…I drill too deep.

    JC

    #381505

    Paolo
    Site Admin
    Post count: 31211

    You are welcome 🙂

    #381508

    JC Martin
    Free User
    Post count: 12

    One more…
    Now I don’t have any data, just the author page and I would also like to style it. Why are my listings not showing and what is the page id so I can uses css for this page only?

    JC

    #381509

    JC Martin
    Free User
    Post count: 12

    Page ID .author

    #381747

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the author page is not a regular WordPress page, it is a virtual page, so there is no ID. It can only be customized by modifying the template.

    The page will only show a link to Places or any other listings an author entered. Clicking on it will show the list of them.

    The user provided is no longer admin so I cannot check if anything is not working correctly on your website.

    Thanks

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