Litle ZOOM ERROR with ENFOLD THEME in mobiles devices

This topic contains 15 replies, has 4 voices, and was last updated by  Giri 7 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • June 14, 2017 at 6:21 pm #383255

    giuseppe cuttone
    Buyer
    Post count: 242

    Hi,
    I have 2 QUESTIONS.

    QUESTION 1: When I go to CPT geodirectory page (like for example http://www.icityon.com/restaurantes y bares), with twenty seventeen theme page in mobil is showed well, but with ENFOLD THEME connection to this page is with a zoom in (I do not know very well, but aproximally it seams 80% of zoom). So I need to do zoom out for show entere page.
    I have done a video to my mobile. I add it in this post.
    In a first time I thought it was a problem of ENFOLD. But the others page of my web are showed well in mobil. So I think this is a problem of GEODIRECTORY.

    QUESTION 2: In addition to this litle problem I ask another question related to mobiles.
    Not all the TEXT of CATEGORIES of POPULAR POST CATEGORY widget is showed.
    For example, in my web, text of one of my categories is “Todos los Restaurantes y Bares”.
    But in mobiles is showed only “Todos los Restau..”
    There is a way for show complete text? Maybe reducing size of text?

    I hope your reply.
    Thnaks for your support.

    June 14, 2017 at 6:31 pm #383257

    giuseppe cuttone
    Buyer
    Post count: 242

    Hi, your platform do not accept mp4 files like attachments.
    You can see video to the follow link:
    https://streamable.com/f0bkh
    I hope your reply.
    Thnaks for your support.

    June 14, 2017 at 7:02 pm #383271

    Paolo
    Site Admin
    Post count: 31206

    Please provide links and admin credentials of a website were we can see this ourselves.
    The video helps understanding, but not fixing…
    Thanks

    June 14, 2017 at 8:03 pm #383291

    giuseppe cuttone
    Buyer
    Post count: 242
    This reply has been marked as private.
    June 15, 2017 at 1:05 pm #383377

    Giri
    Expired Member
    Post count: 3155

    The page looks fine in iphone 5s. Can you tell us which mobile you used for testing?

    June 15, 2017 at 4:59 pm #383459

    giuseppe cuttone
    Buyer
    Post count: 242

    Hi,
    Samsung Galax J3 (2016)
    Huawei Y635-L=01 (Android 4.4.4)
    I will do tests with others devices, but I think that Sambsung and Huawei should be enough 🙂
    Let me know.

    June 16, 2017 at 9:27 am #383514

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I can’t recreate this on my samsungs, what browser are u using? to me it just looks like u were zoomed in to begin with?

    Stiofan

    June 16, 2017 at 10:27 pm #383654

    giuseppe cuttone
    Buyer
    Post count: 242

    Hi @stiofan and @giri
    my english is very bad so maybe I have not understand very well when stiofan says me:

    to me it just looks like u were zoomed in to begin with?

    Maybe do you thought I was browsing with a zoom above 100%?
    If it was that what it means, I can garantice you it is not so.
    I have not a zoom.
    For other reasons today I have formatted my HUAWEY. Now I has not cache, or others things that can generate error.
    With my mobile just formatted, I have done others tests. I have recorded one of it:
    https://streamable.com/iu01u
    Browser used in video was default android browser. But The same error is showed also with Chrome for mobiles (I have not recorded chrome test… but I confirme you that is showed the same error.
    Maybe in my previously post I was not clear…
    I need to specificate that error is only to the follow page:
    https://icityon.com/restaurantesybares/
    and to others page like
    https://icityon.com/campings/
    https://icityon.com/casasrurales/
    this error is not showed
    Looking my video you can see that I need go to the right zone for see MENÚ BUTTON whe I am to RESTAURANTES Y BARES. But whe I am to CAMPINGS error is not showed.
    I have done another test with iPhone 4
    You can see it in the follow video
    https://streamable.com/ie0ug
    The error is showed always in the same page:
    https://icityon.com/restaurantesybares/
    and to the other page it is not showed.
    I’d like specificate that in page
    https://icityon.com/restaurantesybares/
    there are aproximatelly 20.000 listing. I think this is the unique difference.
    there is not others difference between this page and the others page.
    Are you sure you have test my web in this page:
    https://icityon.com/restaurantesybares/
    Please, let me know.
    I hope your reply.
    Thanks for your support.

    June 18, 2017 at 7:23 pm #383762

    giuseppe cuttone
    Buyer
    Post count: 242

    Hi,
    I have also tested with iPhone 7 and error is also showed…
    see the video:
    https://streamable.com/pnp49
    I return to say that maybe in my firsts posts I was not clear…
    I need to specificate that error is only to the follow page:
    https://icityon.com/restaurantesybares/
    and to others Custom Post Types like
    https://icityon.com/campings/
    https://icityon.com/casasrurales/
    and so on… this error is not showed.
    Please let me know.
    Thanks for support.

    June 19, 2017 at 10:11 am #383812

    Giri
    Expired Member
    Post count: 3155

    Hi there,

    try applying this custom css in Geodirectory > Design > Scripts > Custom css

    

    @media only screen and (max-width: 480px) {
	.geodir_popular_post_category .geodir-cat-list ul.geodir-popular-cat-list li {
		white-space: normal !important;
	}
}
    

    Let me know how that goes.
    

    Thanks
    

		
	
    


    

			
				

    

	
    

		June 19, 2017 at 10:40 am

		
		#383815

		
		
		
	
    


    


    

	
    

		
		
    Stiofan O’Connor
    Site Admin
    
		
		
     Post count: 22956
    
	
    

	
    

		
		
    Giri beat me to it, i have applied that rule for you, please check now 🙂
    

    Stiofan
    

		
	
    


    

			
				

    

	
    

		June 19, 2017 at 10:40 am

		
		#383816

		
		
		
	
    


    


    

	
    

		
		
    Giri
    Expired Member
    
		
		
     Post count: 3155
    
	
    

	
    

		
		
    🙂
    

		
	
    


    

			
				

    

	
    

		June 19, 2017 at 11:16 am

		
		#383826

		
		
		
	
    


    


    

	
    

		
		
    giuseppe cuttone
    Buyer
    
		
		
     Post count: 242
    
	
    

	
    

		
		
    Hi,
    
great. Now listings are showed well, and in general al the page is showed well.
    
Now, also in Widget of Categories is showed the complete text. But it seems there are two columns into the same widget. Please see with mobile the follow link:
    
https://icityon.com/lugaresdeinteres/
    
It is not at all very well.
    
I think it will be better reduce size of text (only to mobiles. At this time is too big…).
    
In addition to that I think it will be bettar show 1 categories per 1 line. This solution will provide a more clean and linear design. At this time it seems like desordered…
    
Some code in order to do that?
    
Thanks for your great support.
    

		
	
    


    

			
				

    

	
    

		June 19, 2017 at 11:31 am

		
		#383832

		
		
		
	
    


    


    

	
    

		
		
    Giri
    Expired Member
    
		
		
     Post count: 3155
    
	
    

	
    

		
		
    Test now?
    

		
	
    


    

			
				

    

	
    

		June 19, 2017 at 12:05 pm

		
		#383841

		
		
		
	
    


    


    

	
    

		
		
    giuseppe cuttone
    Buyer
    
		
		
     Post count: 242
    
	
    

	
    

		
		
    Ok, it is very good now.
    
1000 thanks for you support.
    

		
	
    


    

			
		
	
    • 

	
  • 

		
    Author
    

		
    

			
				Posts
			
		
    

	
    • 





			



	


		Viewing 15 posts - 1 through 15 (of 16 total)
	


	


		

	

	





		
				

			

				

					
We have moved to a support ticketing system and our forums are now closed.

					Open Support Ticket
				

			

		

		
	
	


			

			


		
	


		

	

	


















	
	
			
			
			
			
                        
            
            
                
                

                    

                        20% Discount Offer
                        
                        
                    

                    

                        Hurry! Get your 20% discount before it expires.
                        Get 20% Discount